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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,670 reviews
May 19, 2015
Bought new Truck, Great to work with. Traded in My Dodge Pickup in for New 2500 pickup gave great trade in on my old truck. Great people to work with. Very smooth transaction. Traded in My Dodge Pickup in for New 2500 pickup gave great trade in on my old truck. Great people to work with. Very smooth transaction. More
by koolone55
Employees Worked With
Brett Kutz
May 19, 2015
Great Dealership!! I traded in my 2011 Kia Rio for a 2015 Kia Optima. Larry Moore contacted me after I had inquired through the Jeff Wyler website. He was VERY helpful I traded in my 2011 Kia Rio for a 2015 Kia Optima. Larry Moore contacted me after I had inquired through the Jeff Wyler website. He was VERY helpful! He answered all my questions. When I went to look at the car, I felt no pressure to buy the car, didn't feel rushed. Larry answered all the other questions I had and made the process very easy. I have gotten many compliments on my new Kia and I've told everyone who is looking for a new or used car to go to Jeff Wyler. And if you're looking for a Kia, be sure to ask for Larry Moore!! More
by calendine57
May 19, 2015
Best buying experience ever Kevin Feldcamp was just about the best car salesman I've ever had the pleasure of doing business with. I purchased my car last month in April, and I w Kevin Feldcamp was just about the best car salesman I've ever had the pleasure of doing business with. I purchased my car last month in April, and I wanted to wait a bit before I wrote my review. I believe that the salesman works hard to earn the sale but the service keeps the customer. Kevin has demonstrated that not only by his hard work to get me the car I wanted for a fair price. He also has demonstrated that he appreciates my business by the outstanding service he's provided after the sale. He has shown that I as customer am still important to him even after he sold me my 2015 dodge grand caravan. He went above and beyond my expectations by working extremely hard to make sure I was completely satisfied with my purchase. Even almost a month later if I call him or stop by the dealership he is always ready to help me with any questions I my have. Through his professionalism, attention to details and willingness to make sure we are still completely satisfied with our purchase. He has earned my trust and respect as a customer. As long as Kevin works for Jeff Wyler thats where I'll buy my vehicles. More
by james77
Employees Worked With
Kevin Feldkamp
May 18, 2015
Great customer service, easy to work with! My husband and I had an appointment to meet with Dakota Griffin to look at a Chevy Traverse. Once we got there he had the car detailed, gased up and My husband and I had an appointment to meet with Dakota Griffin to look at a Chevy Traverse. Once we got there he had the car detailed, gased up and ready for us to get in a take a test drive. He answered all of our questions we had and helped us to get the car we wanted for the price we wanted. Not to mention that is was a pretty quick process and we were not there all day! His manager was very friendly and came over to congratulate us on our new car purchase. Would definitely recommend and will come back again to buy my next car! More
by ErinH
Employees Worked With
Howard, Robert, Tim Donnellon
May 17, 2015
2015 Kia Optima My wife and I traded a 2010 Kia Optima in to Jeff Wyler Kia on 5/11/15. We got an amazing deal for a 2015 Kia Optima. Our sales consultant was Anthony My wife and I traded a 2010 Kia Optima in to Jeff Wyler Kia on 5/11/15. We got an amazing deal for a 2015 Kia Optima. Our sales consultant was Anthony Daniels. We are 100% satisfied with experience at Jeff Wyler Kia and with Anthony Daniels and will look to him for future car buying. More
by Tyler2522
Employees Worked With
Anthony Daniels
May 17, 2015
2015 Challenger Joe Wildermuth (Big Joe). Outstanding Sales Consultant. Helped me in every respect and worked the best deal. I have been looking at the car for over Joe Wildermuth (Big Joe). Outstanding Sales Consultant. Helped me in every respect and worked the best deal. I have been looking at the car for over a month as my previous Dodge was getting a bit old (2008). This has been by far a great experience. I came to the dealership a bit earlier than my scheduled appointment and Jeff ensured we were taken care of. Additionally, he took us to another location where other models were located so that we can see other colors/models. He ensured we got exactly what we wanted. I would highly recommend connecting with Jeff in the market for a vehicle. More
by Dan Lickteig
Employees Worked With
Joe Wildermuth
May 16, 2015
New Kia Forte I was looking for a new car and wanted to stay in a certain budget. I was very happy Tanner listened to me and did not pressure me into every option I was looking for a new car and wanted to stay in a certain budget. I was very happy Tanner listened to me and did not pressure me into every option one could think of. It is nice to know there are those at a dealership who still listen to the buyer with what they want and what they can afford. I will definitely refer as many people as I an to them! I do have to give a little shout out to Tim for making the paper signing process a little fun! More
by Barbie
Employees Worked With
Tanner, Tim Donnellon
May 15, 2015
Shady Sales Tactics I really wish that I had read the previous reviews on here before going to Jeff Wyler. My husband and I have never purchased new and have never lease I really wish that I had read the previous reviews on here before going to Jeff Wyler. My husband and I have never purchased new and have never leased. We have a new addition to our family on the way so we needed something bigger. We looked at several cars with 3rd row seating but wanted to test drive a Traverse. The closest location was Jeff Wyler. We were helped by Andrew Beckman and Victor Hodge. Long story short, we were there with a hungry, cranky, 6-year-old for over 5 hours. They offered us a ridiculously low trade-in value on our existing car. Thank goodness I had the presence of mind to do research on that and determine what it was really worth. They still shorted us, but at least paid it off, pretty much. The website says lease for something like $270. I know that this does not include taxes and fees and what not, but they came back with a rate of $470. When confronted with the $200 difference, no explanation was offered expect taxes and fees. There is no way that totals up to $200. Anyway, we felt obligated because they had us sign this piece of paper stating we would be willing to purchase if they could get it down around $350. Looking back the paper was just figures with a line drawn on the bottom with an X. I don't think this meant anything. But after singing this, they told us that what we were leasing was not new but had been a loaner car for the repairs department and therefore had 1700 miles on it. But that this would lower our buy out price at the end. Ok, fine, shouldn't it lower the lease price since it is not new. Once again we felt we had no choice. We waited another hour just to see the loan officer who did the closing with us. After all was said and done, we walked out with a monthly payment of over $400, (and this included a very large down payment). This is due to the extra warranties you should have because the car is not yours and if anything should happen to it, (I mean anything-stain on the carpet, scratch, anything) you are liable. Which of course is going to happen in a 4-year lease with kids involved. The salesmen told us that this was all covered in the payment. Obviously he didn't know what he was talking about. So we finally leave in the dark after 9, exhausted. Next day, it turns our the car has 2400 miles. He straight up lied to us on several occasions. Not to mention that the carpets were already stained and if we had not bought the extra insurance we would have had to pay for that when we didn't even do it. They also did not return our original plates to us, even though we were told by Andrew and the loan closer that we absolutely must get those back. I called the next day and asked for Andrew to get our plates back. He couldn't be bothered to call us back. I had to go down there and a guy named Tim found them for me in like 5 minutes. They had just put them in a box in the used car area and had absolutely no intention of trying to get a hold of us about them or to try and return them to us. Andrew sent us several emails asking us to leave him positive feedback and if we had any problems to let him fix them first. Well, we certainly gave them that opportunity but they chose not to respond. We feel we were the victims of a well choreographed shady sales pitch. They were unwilling to give us any numbers on the car until we agreed to buy it and we were fools for falling for it. They are dishonest. Steer clear. More
by JeffB
Employees Worked With
Victor Hodge, Andrew Beckman
May 14, 2015
Great I give them a 5 star because of all the help try gave me. They worked with the specs that I wanted so much and once they out me in a car I liked they I give them a 5 star because of all the help try gave me. They worked with the specs that I wanted so much and once they out me in a car I liked they made the payments what I could do. More
by Barca1010
Employees Worked With
Adam Shaffer, Randy Flynn
