
Jeff Wyler Eastgate Auto Mall
Batavia, OH
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Jeff Wyler Easgate Jacob and Kelli were both fine and wonderful people to work with. I am absolutely completely satisfied with my purchase and them. Thank you everybody! Jacob and Kelli were both fine and wonderful people to work with. I am absolutely completely satisfied with my purchase and them. Thank you everybody! More
My recent Jeep Purchase Robert was friendly from the moment my mom and I walked through the doors. I said I was only going to look, like many others say I'm sure, but I neve Robert was friendly from the moment my mom and I walked through the doors. I said I was only going to look, like many others say I'm sure, but I never felt pressured to buy. Robert really listened to what I wanted in a vehicle and I ended up leaving with the perfect one! I could not be more happy with my purchase. More
New Jeep Patriot Limited My husband and I love our new Jeep Patriot Limited! Duane was an excellent salesman with which to work. He was very professional, and we were pleased My husband and I love our new Jeep Patriot Limited! Duane was an excellent salesman with which to work. He was very professional, and we were pleased with the deal. We will definitely recommend Jeff Wyler Eastgate. More
New Truck Purchase We purchased a new 2014 Dodge Ram truck from Jeff Wyler. Joe Wildermuth was the sales representative who first showed us the used trucks and explained We purchased a new 2014 Dodge Ram truck from Jeff Wyler. Joe Wildermuth was the sales representative who first showed us the used trucks and explained there was great deals on the brand new trucks. Joe was helpful in explaining the differences in the Dodge Ram and Silverado. We test drove both. Joe was very friendly and helpful in every step of the purchase. We have purchased 2 previous vehicles at Jeff Wyler and will continue to do so because of the quality of the service from personnel and the vehicles purchased. We will recommend Joe at Jeff Wyler to friends and family. More
Service I took my new truck in for an oil change and tire rotation. Service was great and timely. The service , service advisor, and information I received wa I took my new truck in for an oil change and tire rotation. Service was great and timely. The service , service advisor, and information I received was great. I will be back for my next service time. More
Service well done Had an appointment to have our 2012 Equinox serviced. Got there and was greeted. Took the car back immediately and changed the oil and did a tire ro Had an appointment to have our 2012 Equinox serviced. Got there and was greeted. Took the car back immediately and changed the oil and did a tire rotation. Was out of there very timely. Nice waiting area to relax in as well. More
Purchase of a 2014 Traverse We had a wonderful shopping and customer service experience at Jeff Wyler Eastgate. The dealership was easy to locate, clean and well-appointed, and w We had a wonderful shopping and customer service experience at Jeff Wyler Eastgate. The dealership was easy to locate, clean and well-appointed, and with significant inventory. We worked with Jake Shepherd, who was extremely knowledgeable and helpful. Despite our experiences with other salesmen and dealerships, he promised that the process would be short and painless. In fact, we drove home in our new car in less than 2 hours. Jake was conversant with all of the car's features, and patiently reviewed these, and answered all of our questions. After all the finances were finalized, although it was already past closing, Jake stayed (and was given the keys to lock up), to again review, and also demonstrate, all the features of our new Traverse. In summary, his professionalism, dedication, knowledge and overall customer service skills are certainly a credit to the Jeff Wyler organization. More
New car purchase To whom it may concern, Over the past 35 years I have purchased many new vehicles from the following companies (Chevy, Ford, and Chrysler). I recen To whom it may concern, Over the past 35 years I have purchased many new vehicles from the following companies (Chevy, Ford, and Chrysler). I recently purchased a new Dodge Challenger from Mr. Kevin Feldkamp at Jeff Wyler. Purchasing a new car can be and has been a stressful experience several times over the past 30 years. Dealing with Mr. Feldkamp and Jeff Wyler was the most pleasant experience car buying experience I have had. Mr. Feldkamp and I spoke several times over the phone concerning my purchase. Jeff even called me on his day off to make sure all of the i's we dotted and t's were crossed. He was very informative and explained every detail and process along the way. When I was actually able to make it to the showroom late one evening. The car I was looking at purchasing was right outside ready for my test drive. When I returned from the test drive, Kevin had my loan with JP Morgan Chase already approved. Kevin quickly directed me to the finance office. There, all of the paperwork was explained in great detail, an all options, warranties explained. Not your typical high pressure sales pitch that you find at most dealerships. I would recommend to anyone looking to purchase a new vehicle to contact Kevin and Jeff Wyler. You will not only receive a great deal, but the buying experience there was excellent. Do yourself a favor and contact Kevin! Regards, R.D. Lucas - A very satisfied Jeff Wyler customer!!!!!!!!! More
I will never RECOMMEND or BUY from JEFF WYLER ever again We spent over 5 hours being questioned and left waiting and waiting and waiting by the Mazda end of the dealership. The salesman (Rob) was FANTASTIC. We spent over 5 hours being questioned and left waiting and waiting and waiting by the Mazda end of the dealership. The salesman (Rob) was FANTASTIC. But it went downhill from there. The finance guy put 8 hits on our credit rating for banks and credit unions that he knew would not respond. This will cause our credit rating to PLUMMET, and takes 2 years for those hits to drop off. Thanks so much for that !!!! Then, the floor manager - Shenazar Willis tries to put us in a deal with 14.9% financing after we had told him REPEATEDLY that we would only purchase the car at 5% financing or less, AND that we wanted to go to our own Credit Union to get our financing. He tells us they will get the paperwork together to take to our Credit Union, and pass us off to Tim Donnellon. That's when our real fun starts. He tries to get us to sign off on the 14.9% financing when all we wanted was the bottom line price to take to our Credit Union. We haggle for 45 minutes and he finally gives us what we came for. When we come back on Monday to actually buy and pay for the car with GREAT financing from our own Credit Union instead of the Jacked up rate that Jeff Wyler was trying to stick us with, we have to wait 90 minutes for Tim to do the paperwork. When he finally comes in to do it, he will not look us in the eye, and he will not speak to us. Mr. "I will do anything to make a customer happy" on Saturday suddenly is angry, bitter and contentious on Monday. Not only that, he is so mad and so stupid, that he forgets to ask for the down payment money. We walk out with the car, no money down because he's so mad at us. How unprofessional is that ??????? The ABSOLUTE WORST TREATMENT I have received in my life !!!! Perhaps Jeff Wyler should learn that not everybody from Highland county has an IQ in the 70's. And some of us are bright enough to know when we are being taken for a ride by unscrupulous financial staff. Lesson learned : NEVER GO TO JEFF WYLER !!!!! More
first time online auto purchase Buying online from out of state is not an easy task. This dealership was on the phone within 30 minutes of my inquiry! They have an excellent comput Buying online from out of state is not an easy task. This dealership was on the phone within 30 minutes of my inquiry! They have an excellent computer system which helps you work with the same sales person and stay informed of price changes. I am not experienced in buying cars but I would work with Kyle and Jeff Wyler Eastgate again. More