Jeff Wyler Eastgate Auto Mall

All I can say to inexperienced buyers is WATCH OUT! My dealings were only with the KIA Batavia dealership and a sales manager named 'Rob'. They had the exact Telluride I wanted and I was ready to buy i My dealings were only with the KIA Batavia dealership and a sales manager named 'Rob'. They had the exact Telluride I wanted and I was ready to buy it, I ended up there only because they happened to have the exact configuration I was looking for. They could have told a car, but were too greedy. By the way, I'm 70 years old and I'm very familiar with the profit tricks dealerships like Wyler try to pull on unsuspecting buyers. Wyler FORCES you, the customer, to pay for what they called 'pulsing brake lights' and 'interior/exterior protection'. They claim that the interior and exterior surfaces receive a 'special' coating that makes them last longer, and the flashing brake lights are for extra safety. They wanted to add $600 for the flashing brake lights and $1050 for the interior/exterior protection coating for a total add TO STICKER PRICE of $1650! Know what? The little chip they add to the brake light circuit costs them about $75, and the coatings (whatever they are) are done at a cost of about $175! So that $1650 is almost total clear profit for them. ANY dealership which does this and tells you that these items are added when the vehicles come off the truck are SCAMMERS, plain and simple. What if you don't want to pay $600 for fancy flashing brake lights, or $1060 for their so-called protective coatings (look this up on the internet if you don't believe me)? Well, too bad - they want to take the choice AWAY from you and force you to pay them $1650 additional. NO SIR! Thank you very much. I will go to other dealers who don't pull this crap on unsuspecting consumers! Call and ask BEFORE you go on their lot! More

Appointment time was spot on. Clean service area. Knowledge staff Waiting area was clean vending machines available. Completed work in a timely manner. Good work. Knowledge staff Waiting area was clean vending machines available. Completed work in a timely manner. Good work. More

Wasted our time. Tried to tack on $ for everything. They love to waste your time. Don't go buy the advertised price. They want to charge to certify,clean or check out the car after you make a deal. Adve They love to waste your time. Don't go buy the advertised price. They want to charge to certify,clean or check out the car after you make a deal. Advertised price is not real. More

Terrible service. As soon as I signed the paperwork the salesmen never followed up with anything he promised. I spent 6 weeks trying to get someone from the dealership to call me back. salesmen never followed up with anything he promised. I spent 6 weeks trying to get someone from the dealership to call me back. More

Very impressed the car I wanted was not on the lot. Sale went out his way to get for me next day it was amazing went out his way to get for me next day it was amazing More

great staff brought my car in for a recall, they got me in and out before the time they promised. Smiles are great, nice waiting area, very clean. brought my car in for a recall, they got me in and out before the time they promised. Smiles are great, nice waiting area, very clean. More

After my service appointment for an oil change, I was informed that there were some things found in the Wyler Care check that required some further attention in order for a safer experience driving my Ma informed that there were some things found in the Wyler Care check that required some further attention in order for a safer experience driving my Mazda. Doug has always been very helpful and thorough in his explanations. If I had a question he didn’t have an answer for right away, I could count on him to call later once he found the answer for me. No matter who I work with at the service desk, it’s always a pleasant experience. More

New purchase - Chevy Silverado 2019 Switched from leasing to buying a new truck. Clay Brezinski was very helpful, professional, friendly and knew that this truck was the right one for me Switched from leasing to buying a new truck. Clay Brezinski was very helpful, professional, friendly and knew that this truck was the right one for me. Thank you Clay. Great job! Great place to go to get a new truck! More

I had scheduled recall service to be done on my 2017 Mazda 3. Tiffany, a scheduler, was very helpful, telling me what would be involved and offering transportation if I needed to leave the vehicle. I op Mazda 3. Tiffany, a scheduler, was very helpful, telling me what would be involved and offering transportation if I needed to leave the vehicle. I opted to wait because it would only take 45-60 minutes. Bob, the service rep., met me at the door, directed me to the comfortable waiting room, and offered me coffee while I waited. The work was efficiently completed within the stated time and I was quickly on my way! More

Dealer disapointments Spent 67 k for a truck and it didn't even have a SIM card in it. Also took away car wash, they could at least wash truck when it is serviced. Most dea Spent 67 k for a truck and it didn't even have a SIM card in it. Also took away car wash, they could at least wash truck when it is serviced. Most dealers do. More