
Jeff Wyler Eastgate Auto Mall
Batavia, OH
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Service Dept. Always so friendly and satisfied with the service. Any questions or concerns are always addressed. Very efficient and always makes sure car is returne Always so friendly and satisfied with the service. Any questions or concerns are always addressed. Very efficient and always makes sure car is returned clean. More
Customer Service I'd like to go to JW's, but last two times didn't work out. 1st time, I wanted to buy 4 tires during the Sep special. My phone call went to voice mai I'd like to go to JW's, but last two times didn't work out. 1st time, I wanted to buy 4 tires during the Sep special. My phone call went to voice mail and didn't get a call back until the end of the 2nd day. By which time, I had switched to Tire Discounters. 2nd time I need a bearing replaced b/f an out of town trip. Called Mon am needing to get in sometime during that week. Well...no go. Next open time was several weeks later. No help for my road trip. Called a local private mechanic, got me in the next day, and fixed the issue promptly, and I was on the road. Soooo.... it seems to me if it takes JW 3 weeks to schedule a service, perhaps management ought to consider more staff???? More
Service First Oil Change I was scheduled for my first complimentary oil change. Easy to make appointment. Didn't have to wait and completed very quickly. Did have to pay for t I was scheduled for my first complimentary oil change. Easy to make appointment. Didn't have to wait and completed very quickly. Did have to pay for tire rotation, my choice to have done, just felt on first complimentary oil change should be included. But, was still reasonable price. Check in was easy. More
Pushy Don’t even go here if you want a oil change. They will keep pushing you while you wait on your car that is getting serviced , to buy a new car. The Don’t even go here if you want a oil change. They will keep pushing you while you wait on your car that is getting serviced , to buy a new car. They won’t take no for a answer even when you keep saying it over and over. I will never go there again More
Excellent service The personnel were very nice and they communicated extremely well. I really appreciated Kevin letting me know other services that were needed on the v The personnel were very nice and they communicated extremely well. I really appreciated Kevin letting me know other services that were needed on the vehicle. More
As always, GREAT SERVICE, every time I bring my Jeep to Jeff Wyler Eastgate. They are always so professional and courteous. Thank you for briefing me on my upcoming services needed. I have been to previou Jeff Wyler Eastgate. They are always so professional and courteous. Thank you for briefing me on my upcoming services needed. I have been to previous service centers where they warn you your vehicle will fall apart if you dont get it fixed right away. At Jeff Wyler, they give you options. Thank you for not just the service, but the knowledge of my vehicle. I do plan on getting my services done there as well as a soft top installed next year. Jason in the service department gave me an estimate last year in August when I bought my jeep that I still have in my wallet. Thank you Daniel Thomas Sunda for helping me understand my service. More
Above and Beyond! Salesperson Tommy Miller and Manager Eric Reardon were exceptional in providing a smooth and fair purchase experience. Also they were very responsive Salesperson Tommy Miller and Manager Eric Reardon were exceptional in providing a smooth and fair purchase experience. Also they were very responsive in taking care of my follow up questions and issues. More
Brent Meyers was absolutely wonderful and so helpful in the process of getting my new car! He made everything easy and understandable! Thank you Brent and Jeff Wyler Mazda! the process of getting my new car! He made everything easy and understandable! Thank you Brent and Jeff Wyler Mazda! More
In for oil, filter and tire rotation. Very good service. Clean waiting area. Work was completed in reasonable time. Tire pressure were not adjusted to proper pressures. Clean waiting area. Work was completed in reasonable time. Tire pressure were not adjusted to proper pressures. More
working with service dept Would never deal with the sales dept again - but the service dept is excellent from the minute we pull in until we pull out, they were very friendly a Would never deal with the sales dept again - but the service dept is excellent from the minute we pull in until we pull out, they were very friendly and helpful. More