Jeff Wyler Eastgate Auto Mall

Shady salesman and manager After getting home I totally regretted my purchase from Jeff Wyler Jeep Eastgate. I wanted a 2019 and I was told that it wasn’t on the lot at the time After getting home I totally regretted my purchase from Jeff Wyler Jeep Eastgate. I wanted a 2019 and I was told that it wasn’t on the lot at the time. I wanted the online price and was told that they couldn’t honor that price. Salesman took me to the Kia dealership to do paperwork and during that time he had moved onto next customer and did not have time for me any longer. I had to learn how to do the entire top, 4 wheel drive and rest of new Jeep ownership information by myself. Manager tried to make me think that the regular parts of the deal was a huge deal that he was doing. This was not the first time I bought a car. I should have walked. I was told by salesman that I could get Jeep washed anytime at car wash as well. He failed to mention that the jets at the car wash aren’t good for a soft top. Caused leaks around the door jams during washes. I truly was pressured into the 2018 and am still bitter about that. Still not happy with this purchase. The service department is the best part of Wylers and they took care of situations. At one point the salesman walked by me while I was getting my car serviced and they recognized how rude he was and truly were apologetic for him. They tried to make things right for him and the sales manager. More

Awesome Great dealership. I was in and out within 30 minutes from having my oil changed and tires rotated. I wish all dealers was this polite. Great dealership. I was in and out within 30 minutes from having my oil changed and tires rotated. I wish all dealers was this polite. More

Oil change The guy who took care of me was great. I HATE that i heard the car wash is being torn down though. Love the free The guy who took care of me was great. I HATE that i heard the car wash is being torn down though. Love the free More

Great customer service The service advisor Tyler was very knowledgeable and great Customer Service I would recommend this dealership. They exceeded the time frame I was give The service advisor Tyler was very knowledgeable and great Customer Service I would recommend this dealership. They exceeded the time frame I was given for service More

oil change, transmission flush, valve replacement courteous staff,they always explain what is needed and why and never pressures acceptanace of recommended services. Leave car clean after any service courteous staff,they always explain what is needed and why and never pressures acceptanace of recommended services. Leave car clean after any service and thanks you for service visit More

Free Car wash is gone, NO Announcement. The sales staff are out to screw every customer. They ran up charges, and added to cost of the car, promised car washes, then reneged a few months lat The sales staff are out to screw every customer. They ran up charges, and added to cost of the car, promised car washes, then reneged a few months later More

Their dishonesty is disturbing. Absolute crooks. I find it interesting that they worked on the radiator then the radiator sensor went out when we picked it up. Coincidence? I think n Absolute crooks. I find it interesting that they worked on the radiator then the radiator sensor went out when we picked it up. Coincidence? I think not. More

Fast friendly service Purchased my 5 vehicle from Jeff Wyler. This purchase was by far the fastest and easiest financing ever. Great customer service. Knowledgeable team. W Purchased my 5 vehicle from Jeff Wyler. This purchase was by far the fastest and easiest financing ever. Great customer service. Knowledgeable team. Will recommend! More

Recall repair I brought my 2014 Challenger in for the passenger side air bag recall. Jason Moore fit me into the schedule that day and they got me done in about 2hs I brought my 2014 Challenger in for the passenger side air bag recall. Jason Moore fit me into the schedule that day and they got me done in about 2hs. As always they take very good care of my car ( my car is highly modified and I travel around to car shows with it ). I could not tell that they had taken part of my dashboard apart to get to the air bag. Jason Moore always makes sure that the service dept. is very careful with my car. That is why I continue to come back to Jeff Wyler Dodge in Eastgate for my routine maintenance and synthetic oil changes. Jason Moore and your service department are great! More

2nd time just as good My 2018 Kia Rio5 went in for his second oil change and 12 point inspection. I was a bit early, but the rep took me right in. Less than 30 minutes la My 2018 Kia Rio5 went in for his second oil change and 12 point inspection. I was a bit early, but the rep took me right in. Less than 30 minutes later, I was on my way. He went over all the check points with me, gave me time for questions if I should have any, and even walked me out and opened the car door for me! The waiting area is great with WiFi and TV. I was treated as an important client, even though I had Steelers floor mats ! More