Jeff Wyler Eastgate Auto Mall

manager responded well to a sudden problem with my vehicle Concerned that my battery would die due to sudden electrical problems, I drove to the service area and stated my concerns. At first it seemed like th Concerned that my battery would die due to sudden electrical problems, I drove to the service area and stated my concerns. At first it seemed like they were too busy, but they did attend to the problem rather quickly and, within two hours, I had my car back.... not only with problems fixed, but my regularly scheduled maintenance as well. I was very pleased. I also took the opportunity to ask about expediting my next lease due in January. So, the manager and head of the sales team assisted with that. More

Excellent Customer Service Only had to wait 15 minutes when dropping off vehicle. Only had to wait another 15 minutes when picking up the vehicle. Received prompt call when se Only had to wait 15 minutes when dropping off vehicle. Only had to wait another 15 minutes when picking up the vehicle. Received prompt call when service was done. More

My Jeff Wyler KIA experience My salesman, Brandin Russo and Mgr. Kelly, were very friendly, patient and helpful. I bought a new KIA Forte and I am very happy with it. My salesman, Brandin Russo and Mgr. Kelly, were very friendly, patient and helpful. I bought a new KIA Forte and I am very happy with it. More

Need to feel “taken care of” Was in for oil change and needed driver side turn signal replaced. Quoted that at $40! For a turn signal light. So I bought a bulb for $4 and did it m Was in for oil change and needed driver side turn signal replaced. Quoted that at $40! For a turn signal light. So I bought a bulb for $4 and did it myself for free. Don’t understand why they couldn’t pop that in themselves without charging a massive amount. More

Wait Time 2010 Equinox was scheduled for an oil change and possible tire air leak. The appointment was scheduled for 2:00 PM and I received the car at 3:40 PM. 2010 Equinox was scheduled for an oil change and possible tire air leak. The appointment was scheduled for 2:00 PM and I received the car at 3:40 PM. The 1-½+ hours is absurd for the work required. However, the tire repair was not charged, for which a thank you is in order. Regards, John W. Stinson More

good experience with service department i had a problem with front break caliper. I called on Friday, dropped it off that night after we got home. they had it repaired on Monday so we coul i had a problem with front break caliper. I called on Friday, dropped it off that night after we got home. they had it repaired on Monday so we could leave again with our fifth wheel to the smokies. Dan More

good experience with serv ice de partment. My interaction with the service department was helpful and timely. A bit pricey, but I wanted the van checked over and I got that. The service person My interaction with the service department was helpful and timely. A bit pricey, but I wanted the van checked over and I got that. The service person was helpful and practical. It was easy to schedule the work I needed and my van was seen on time and finished when promised. More

Sold the wrong car. Came to dealership with a car from there website. Asked to see this car. Was told car was in getting a final inspection. Was given a test drive in a s Came to dealership with a car from there website. Asked to see this car. Was told car was in getting a final inspection. Was given a test drive in a similar car. Got a quick look at the car before paperwork. Did not realize it was the wrong car until dad saw it. Just to get a sale they sold the wrong car in hopes that it would not be noticed. Tried to talk to the dealership about it and the GM accused me of talking to him like a child. I was not but that is two opinions which we all know will never match. He said if I could not talk to him like an adult then the conversation was over. The call ended at that time. More

over priced basic oil change My 2018 Kia Soul had an oil change on 08/06/2019. The cost of a basic oil change was over 50 dollars. I will think twice about having service don My 2018 Kia Soul had an oil change on 08/06/2019. The cost of a basic oil change was over 50 dollars. I will think twice about having service done at Jeff Wyler Kia in the future. Profit is not a dirty word but overcharging is! More

Service BK is wonderful. He truly cares and ensures timely service and explanation. That is why I drive way across town to continue service w you . It’s BK is wonderful. He truly cares and ensures timely service and explanation. That is why I drive way across town to continue service w you . It’s BK. He’s awesome More