Jeff Wyler Eastgate Auto Mall

Great Customer Service I happened to be driving past the dealership, when my change oil light came on. I stopped in just to secure an appointment. I was taken care of right I happened to be driving past the dealership, when my change oil light came on. I stopped in just to secure an appointment. I was taken care of right there and then. After a little wait I was ready to go. The tedious job of waiting for an oil change was completed. Thanks alot for the excellent customer service. More

They made things right during a Recall Event They understood me as a customer and my needs, when it came to finishing the job that was started. Very customer driven to do the right thing and keep They understood me as a customer and my needs, when it came to finishing the job that was started. Very customer driven to do the right thing and keep me coming back! More

Yearly maintance and software update I was at the dealership for less than an hour. I had an oil change, tire rotation, fluids checked and a Kia software update. everyone I had contac I was at the dealership for less than an hour. I had an oil change, tire rotation, fluids checked and a Kia software update. everyone I had contact with was very nice. I was very pleased. Thank you for a great job. June Stewart More

Perfect fast service again! Jason Moore and the guys in service got me in and out in about 45 minutes. I had gotten there around 2:15pm. Jason always makes sure that my car is ca Jason Moore and the guys in service got me in and out in about 45 minutes. I had gotten there around 2:15pm. Jason always makes sure that my car is carefully taken care of when I bring it to the service dept. I travel to car shows with my car and I am very particular with the people that I have work on it. They were very careful with my Challenger and let me know about a small transmission line connection leak that they had found. I like how thorough they are when they do the inspection on my car when I bring it in for an oil change. Thanks again for a great job! More

30000 mile service Work was done on time with no surprises. Everyone was very clear in their explanation for what was to be done. Very pleased with everything. Work was done on time with no surprises. Everyone was very clear in their explanation for what was to be done. Very pleased with everything. More

Go elswhere They think they can rip you off and belittle you because they own so many dealerships.....well they dont own all of them. They advertise a price onli They think they can rip you off and belittle you because they own so many dealerships.....well they dont own all of them. They advertise a price online then when you go to look at it....its 4500.00 more. More

They jumped right in to help me with my car. Great service. Do not remember salesman's name. Gave me a service car - very nice Do not remember salesman's name. Gave me a service car - very nice More

Outstanding We were greeted by a very pleasant service writer within two minutes of arrival. The area was very neat, clean, well lit and protected from the weath We were greeted by a very pleasant service writer within two minutes of arrival. The area was very neat, clean, well lit and protected from the weather. He checked my VIN and invited us inside. It took him less than a minute to locate our recall appointment at which time he asked if we are doping the car off or will we wait? We said we will wait. He then invited us to utilize the waiting area with coffee and snacks. Well, as you might expect, I went to the showroom floor met Brandon. Brandon was very personable and a pleasure to be around. He is a keeper. My car was serviced and ready to go in less than half an hour. Could not ask for a better experience. More

Rodney made the service experience easy. I arrived a few minutes early to see a few customers ahead of me. Rodney acknowledged my presence and took my info. in a timely manner, and came into I arrived a few minutes early to see a few customers ahead of me. Rodney acknowledged my presence and took my info. in a timely manner, and came into the waiting room to let me know that my car was ready rather than my having to check up on when my car would be ready. More

Service Review All my questions were answered and car repairs were dealt with. Rodney was helpful explaining just what procedures would be done. He was professional All my questions were answered and car repairs were dealt with. Rodney was helpful explaining just what procedures would be done. He was professional and friendly. More