
Jeff Wyler Eastgate Auto Mall
Batavia, OH
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Jerri was very helpful. She worked with me to get the best price and interest rate. She understood that I was firm on how much I wanted for my trade in, and was able to get it for me. The financial dep best price and interest rate. She understood that I was firm on how much I wanted for my trade in, and was able to get it for me. The financial department was efficient and thorough, and explained things in a straightforward manner that was easy to understand. While she offered extras, she didn't push them on me, which I appreciated. More
Keith Brown was very helpful and responsive to our requests. He took very good care of us. One negative was a change in our discount which, without explanation, had shrunk about $300 from the verbally requests. He took very good care of us. One negative was a change in our discount which, without explanation, had shrunk about $300 from the verbally promised amount when the time came to close the deal. Despite this, Keith did a good job and I was pleased with how promptly the paperwork and transaction were completed. More
Even though we received an apology from Gary, after we spoke to Cedric Glover, he still had an attitude with us on the phone. He is a terrible sales person, even though he is behind the scenes. We are tru spoke to Cedric Glover, he still had an attitude with us on the phone. He is a terrible sales person, even though he is behind the scenes. We are truly shocked that you even have such a person in your employment. We most likely will not buy from you again. More
So far we've purchased 3 vehicles from Jeff Wyler Kia in Eastgate. Their knowledge, friendliness, and their willingness to bend over backwards to help and get us the car we want at the price we want, have Eastgate. Their knowledge, friendliness, and their willingness to bend over backwards to help and get us the car we want at the price we want, have been the deciding factors in our continuing to purchase from this dealership. Kia's reputation is excellent. Reports on the vehicles complimentary. We own a Kia Soul 2010, traded in a 2007 Kia Rio for a 2009 Kia Optima and really enjoy these cars. The Service Department is excellent. If you want to be taken care of honestly and fairly, you need to purchase from Jeff Wyler Kia. More
After 11 years with the same car, I decided to purchase a new one. This experience at Jeff Wyler could not have gone smoother. I had done some research on the web and knew what I wanted. In Joe Comer I fo new one. This experience at Jeff Wyler could not have gone smoother. I had done some research on the web and knew what I wanted. In Joe Comer I found a salesperson willing to listen and willing to deliver what I wanted. Everyone else from the dealership was great, the finance guy also listened and the person who prepped the car did a super job. Joe made sure I understood all of the features and controls. Since I did not trade in, he also drove the car to my home so that I didn't have to go back with a second driver. I would strongly urge any of my friends looking for a new or used car to give the Jeff Wyler dealerships a chance to treat them as well as I was treated. More
I got the car i want with payments i wanted, I had to wait a extra day so they could try to work up the numbers to work for me but the price was right at the end. Keith made the deal work it took a littl wait a extra day so they could try to work up the numbers to work for me but the price was right at the end. Keith made the deal work it took a little longer than I would of liked but I am very happy to get the car that I wanted. More
I still owed money on my trade-in, but Joe Comer worked with me to purchase a new Kia Rio with a payment I could afford. Since I purchased the car, representatives of Jeff Wyler dealership have followe with me to purchase a new Kia Rio with a payment I could afford. Since I purchased the car, representatives of Jeff Wyler dealership have followed up, contacting me to make sure things are working well with the new vehicle and that I know who to call for various services. Everyone is truly friendly and helpful. More
I would highly recommend this dealership and in particular, Bryan Sexton as a salesman. He was very knowledgable, friendly and very low key as I test drove four different cars. I wasn't ready to ma particular, Bryan Sexton as a salesman. He was very knowledgable, friendly and very low key as I test drove four different cars. I wasn't ready to make a decision at that point and there was no pressure from Bryan. He was very respectful and promised to keep in touch (and did). I finally narrowed my selection down to three cars, only two of which could be found at this dealership. I talked with Bryan several times throughout my decision process and he was always VERY helpful and VERY patient! The other thing I really appreciated is that Bryan always made sure he told me the "out the door" price -- something I had to practically beg for at other dealerships. It showed that he was sensitive to the information I would need and not trying to make a car look artificially low-priced. After a couple weeks of researching, I finally decided on the Hyundai Elantra Touring. I was worried that I wouldn't be able to go through Bryan, since Hyundai is not sold at this dealership, but Bryan found me the car to my specifications in his network and had it delivered to his dealership. He worked with me to get exactly the price and options that worked best for me. I would say Bryan went above and beyond the call of duty and I would highly recommend him to anyone looking for a car. My experience was so much more pleasant than I anticipated. Thanks Bryan! (And P.S. I LOVE my new car!) More
Very helpful, friendly folks, both online and in person. Made first contact via internet, received a responsive call and email quote immediately, and picked up the car at the quoted price the next day. Bou Made first contact via internet, received a responsive call and email quote immediately, and picked up the car at the quoted price the next day. Bought a rear wheel drive and remarked I'd need winter tires, and the salesperson threw in a spare set of rims free of charge. I'd buy here again in a heartbeat. More
We needed a reliable used car for our teenage daughter but did not want to spend a lot of money (5k or less). While this is not the typical car these guys carry, Matt and Jerry researched this for us and but did not want to spend a lot of money (5k or less). While this is not the typical car these guys carry, Matt and Jerry researched this for us and were able to find a used SUV that was just traded in. After doing a quick online trade-in evaluation (nice), we came in over lunch and looked at the car and test drove it. Whoever owned it before us took really good care of it, and we got a great car at a great price. Jerry and Matt made everything very simple, and gave us what we were looking for. This was a very simple and pleasant car buying experience! More