Jeff Wyler Eastgate Auto Mall

Service You Can Trust Rodney Hodges is the service specialist that I choose to deal with every time! He has knowledge and reliability and backs up everything he says. The Rodney Hodges is the service specialist that I choose to deal with every time! He has knowledge and reliability and backs up everything he says. There are service techs that back him up in delivering a perfectly running vehicle back to their customers with the problems the car was brought in for resolved, quite frequently sooner than was promised! Rodney will tell it like it is and offer great suggestions and answer all of my questions without making me feel like I don't know anything. Thank you Jeff Wyler Service! More

Professional Service! I was the first one in the door in a "first come first serve" environment. I explained that I had a wife with Dementia at home alone until I could I was the first one in the door in a "first come first serve" environment. I explained that I had a wife with Dementia at home alone until I could get back. My service was completed in what I would call record time. I expressed my thanks for their efficiency and was on my way------VERY SATISFIED. More

Casey is the man!!!!! Casey was very patient and worked very hard to get the deal we needed. Casey went the extra mile that was needed to achieve the goals that were expect Casey was very patient and worked very hard to get the deal we needed. Casey went the extra mile that was needed to achieve the goals that were expected. More

Went to look and ended up buying! I just wanted to see the new Pacifica, but after working with Rob Anderson, I ended up buying the Pacifica Touring-L. Had all the bells and whistles I just wanted to see the new Pacifica, but after working with Rob Anderson, I ended up buying the Pacifica Touring-L. Had all the bells and whistles that I wanted. As Rob kept telling me, "It's the best Van on the Market", and I truly believe he is right! I also believe that Rob is the best car salesman I have ever dealt with! He spent time looking with me at all the different models until we came up with the right vehicle for me. Then he really worked to get me the best price. Would highly recommend him if you are looking to buy a new vehicle! He is very concerned that you are satisfied with your purchase before you sign the contract. I would deal with him again if I ever need a new vehicle! More

Excellent Service Rob Anderson (sales person) was very nice and helpful. This is the first time I've bought from Jeff Wyler and it's been the best experience. I will mo Rob Anderson (sales person) was very nice and helpful. This is the first time I've bought from Jeff Wyler and it's been the best experience. I will most definitely be a returning customer!! Excellent dealership and staff!! More

Earned My Trust I view myself as an average/better than average DIYer and recently my wife told me that her car was running a little rough and she was getting no heat I view myself as an average/better than average DIYer and recently my wife told me that her car was running a little rough and she was getting no heat. I decided to do all the small stuff I could. I flushed the coolant and changed the thermostat on my wife's 2011 Equinox and also flushed the heater core. After my work, not only was I not getting any heat but also noticed after short drive that the engine began to overheat. I read about issues with either water pump failure or broken timing chain. I called Jeff Wyler Auto dealer because it was closest GM dealer to me and spoke with Don Porter. I asked for him to quote me repairs with no warranty. Roughly $800 for new water pump and $1400 for timing chain. Devastating! However, Don mentioned that there was a recall on the car for oil consumption issue which I know we have had issues with and that they may be able to handle some of the repairs under that recall. That afternoon after I had dropped the vehicle off, Don called me back to confirm that the timing chain had broken and that they would be able to fix it as part of the recall work and I would have no out of pocket cost. He did recommend that we change the transmission fluid and service the fuel system. I could have done both of those items myself, but I was so happy with how Don treated me that he earned my trust and I was more than willing to pay for those additional service items! Having never met Don before, I can't tell you how refreshing it is to have someone really work to gain that trust from their customer. More

Great experience shopping and buying Randy and the financing staff bent over backwards to get what I wanted at the price I needed.Thank you. And thank you to our friend Randy and the financing staff bent over backwards to get what I wanted at the price I needed.Thank you. And thank you to our friend More

Happy Customer! We purchased 2 used cars on the same day. We work with Will E and he was great! We ended up having issues with the Cruze we bought and took it back. We purchased 2 used cars on the same day. We work with Will E and he was great! We ended up having issues with the Cruze we bought and took it back. There was no push to keep us in that car; which was great! We ended up getting our daughter in the perfect car! Will was amazing, and patient! I hope to see this kid move up in the company! Thanks Will! More

Excellent Service!! David made my purchase a great one. He has an innate ability to make you feel like he is selling a car to one of his family members having your perso David made my purchase a great one. He has an innate ability to make you feel like he is selling a car to one of his family members having your personal interest at hand. He was so informative and offered many options throughout the entire process, I left feeling confident that I had made the right choice. Thank you David for recognizing that the comfort of the customer is the way to assist a customer in making a sound choice that allows for your success! Renee More