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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,670 reviews
March 06, 2017
Totally Awesome Keith Beach and the entire staff were awesome! This is our second Tahoe in 2 years from Keith. The entire purchase focused around our need. First cla Keith Beach and the entire staff were awesome! This is our second Tahoe in 2 years from Keith. The entire purchase focused around our need. First class. Thanks More
by wandatahoe
Employees Worked With
Keith Beach
March 06, 2017
Very, Very PLEASED Every one was overly helpful, Adam went way beyond to get my car for me, am very pleased with sales. Will send business their way. Every one was overly helpful, Adam went way beyond to get my car for me, am very pleased with sales. Will send business their way. More
by peg1111
Employees Worked With
Adam Shaffer
March 06, 2017
Very quick service! Brett was very nice and the service team had me in and out in 45 minutes! Very quick service! Was also offered a gray deal on my next two trips for se Brett was very nice and the service team had me in and out in 45 minutes! Very quick service! Was also offered a gray deal on my next two trips for service. Thanks guys! More
by Missknotts
Employees Worked With
Brett
March 06, 2017
Awesome experience I wads in for my first scheduled maintenance on my 2016 spark was looking around they lot while I was waiting. I had planned on upgrading at 12 month I wads in for my first scheduled maintenance on my 2016 spark was looking around they lot while I was waiting. I had planned on upgrading at 12 months of ownership band. Was approached by Daniel Palmer and he said he could getmee in a 2017 sonic and he delivered. More
by Jason.iles
Employees Worked With
Daniel Palmer
March 06, 2017
A great dealership to work with! As part of the VW TDI buyback, we came back to Mazdas, having previously owned two. Spenser and the Jeff Wyler team were amazing to work with. A frien As part of the VW TDI buyback, we came back to Mazdas, having previously owned two. Spenser and the Jeff Wyler team were amazing to work with. A friendly, no pressure sales approach and team-oriented. Very happy with my 2017 manual 6 speed Mazda 3. Zoom, Zoom! Also our first brand new car, ever. More
by KatieS
Employees Worked With
Eric Reardon, Spenser Greene
March 05, 2017
Customer service Worst display of customer service. Probably get better service buying a car from a buy here pay here lot. Purchased our vehicle in December 2016, very Worst display of customer service. Probably get better service buying a car from a buy here pay here lot. Purchased our vehicle in December 2016, very happy with the initial cost. Part of the agreement was that we would take ownership of the vehicle so long as they installed the factory remote. Upon setting up the appointment force the remote start the staff at Jeff Wyler took it upon themselves to install a after market remote start that would void the factory warranty on our brand new car. When confronted about this issue we were sent to many different people who all said different things. They assured us that they would fix the problem. When my I dropped of the car for the second time to put the new remote start in they didn't have the right parts even though they said they had it " taken care of" and it would take a week to get in. So again we wait this is a month into having the car. We had to call several times to even see if the part was in and was ignored several times after many voicemails that we left. Finally my husband talked to the general manger Brandon lenhert the general manger, another appointment was set up to " fix this problem". When they drop off the loaner vechile we requested... mind you we had to request and after the third time in doing this we figure this was the least they could do. The left it on empty... literally empty!!! We had to go fill it up with our money. We notified this general manger and he again ignored our text even after giving us his personal information stating that we could contact him at any time if we needed something. The lack of communication and lack of taking responsibility for their mistake is ridiculous. I warn you do not go and buy anything from these people all they are interested in is a sale and money nothing else. So John Moore and Brandon Lanhart thank you for the worse customer service we have ever received and I will be sure to let all friends and family know how this dealership treats their customers after the sale. More
by RachelMcCravy
Employees Worked With
Brandon Lenhart, Hayden Logan
March 05, 2017
Why I love this dealership I have been coming to Jeff Wyler for the quality of service that they provide. I have never had a bad experience here and have been buying cars from t I have been coming to Jeff Wyler for the quality of service that they provide. I have never had a bad experience here and have been buying cars from this dealership since 1980. The staff is exceptional, Dennis and Ashley go out of their way to do anything they can to help you feel that you and your business are important to them. Keep up the good work and I will see you for my next oil change. Rhonda Wingate More
by Aunt Granny
Employees Worked With
Dennis and Ashley in Service,
March 04, 2017
Awesome experience I have bought many cars from here and the customer service has always been amazing. This time I worked with Andrew Beckman and he lived up to the expe I have bought many cars from here and the customer service has always been amazing. This time I worked with Andrew Beckman and he lived up to the expectations. Friendly, helpful, and engaged in my sale. I highly recommend, this is the only dealership I would ever by a car from. All of the people are amazing and friendly and helpful. More
by spoiledjojo
Employees Worked With
Andrew Beckman
March 03, 2017
New Car Purchase Corey was super helpful and interested in us getting what we wanted. We were spur of the moment and weren't anticipating buying a car that day but we Corey was super helpful and interested in us getting what we wanted. We were spur of the moment and weren't anticipating buying a car that day but we are happy with the way it turned out. More
by verdin
Employees Worked With
Corey C. Clarke
March 03, 2017
Very Friendly Hayden finds a way to give you an exciting play by play of the vehicle's features! It wasn't the usual blah, blah, blah! He knows the car, and helps t Hayden finds a way to give you an exciting play by play of the vehicle's features! It wasn't the usual blah, blah, blah! He knows the car, and helps the decision making process go smoother. He never minded how late I came around to ask more questions, or how many times I made a last minute decision. In the end, and because of his patience, I drove away with the right car for my family! Thanks Hay-Hay! More
by madhat5
Employees Worked With
Hayden Logan
