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Jeff Wyler Eastgate Auto Mall
Batavia, OH
3,670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,670 reviews
December 26, 2016
dishonest Lied about work that was and wasn't done. Made up stupid excuses to not fix the problem because they were talking to my wife and thought they could g Lied about work that was and wasn't done. Made up stupid excuses to not fix the problem because they were talking to my wife and thought they could get away with it. More
by Greg
Employees Worked With
don't remember
December 26, 2016
Jared West did an excellent job. We came in looking for a replacement for our 2005 Nissan Murano, but not really expecting to find it. We knew what we wanted right down to the color, We came in looking for a replacement for our 2005 Nissan Murano, but not really expecting to find it. We knew what we wanted right down to the color, trim etc. for a new 2016 Nissan Murano Platinum. The dealership had the car. Jared West showed us the car, we took it for a drive and it was everything we wanted. Jared's sales techniques were perfect. He did not pressure or push. He answered all of our questions with confidence, there by giving us confidence in him and the dealership.. We were able to come to an agreement on price so we drove it home to Indiana! I would definitely recommend Jared West as an excellent sales person and Jeff Wyler Eastgate as a great auto dealer. Side Note: During all this time it was pouring down rain and cold! Definitely a plus to work with customers in such awful weather. More
by gwen61
Employees Worked With
Sorry, don't recall the names but there were more., Jared West
December 24, 2016
He made it happen for me!!!!!!! I love my new car its amazing and Josh did everything he needed to to make sure I drove off the lot!!!! Thanks Josh for caring I love my new car its amazing and Josh did everything he needed to to make sure I drove off the lot!!!! Thanks Josh for caring More
by Krystle Rose
Employees Worked With
Josh Knapmeyer
December 20, 2016
Good experience The service person at the desk when I walked in greeted me warmly and explained the work included in the 5,000 mile check-up. She personally came and The service person at the desk when I walked in greeted me warmly and explained the work included in the 5,000 mile check-up. She personally came and informed me of the status of the repair several times, so I wasn't sitting there wondering how much longer I'd have to wait. She was very friendly and supportive. The service didn't take long at all. More
by Cindy
Employees Worked With
Not sure of her name
December 19, 2016
Overall great experience 4 stars due to awesome customer service, great negotiating, and even reimbursed me for left over tax fees that the dealer did not cover. A little scat 4 stars due to awesome customer service, great negotiating, and even reimbursed me for left over tax fees that the dealer did not cover. A little scatterd with organization, but good service! More
by Tyanna Williams
Employees Worked With
Mark French in Financing, David Shipman, Steve Young
December 19, 2016
Nissan Sentra I Just bought a 2016 Nissan sentra, great service, deals and people . . . Ask for Anthony Daniels at Jeff Wyler Eastgate Nissan . . .on your next pur I Just bought a 2016 Nissan sentra, great service, deals and people . . . Ask for Anthony Daniels at Jeff Wyler Eastgate Nissan . . .on your next purchase. More
by David
Employees Worked With
Anthony Daniels
December 19, 2016
Jeep Grand Cherokee I just purchased a new Jeep Grand Cherokee today and worked with Madison Imhoff. I visited a couple of other Jeep dealerships first and found their s I just purchased a new Jeep Grand Cherokee today and worked with Madison Imhoff. I visited a couple of other Jeep dealerships first and found their sales person's knowledge about Jeep to be lacking and they didn't have the selection Jeff Wyler in Eastgate had. Madison had the Jeep I was interested in brought inside to avoid the cold and she knew all the differences between the different trim packages. I appreciated her knowledge about the car and she made this as pleasant an experience as possible. I would definitely recommend her to my friends and family. More
by Marsh
Employees Worked With
Madison Imhoff
December 18, 2016
Satisfied customer Madison was a pleasure to work with. The was knowledgeable and curtious. She made my expereinced as painless as possible. I would refer her to a frien Madison was a pleasure to work with. The was knowledgeable and curtious. She made my expereinced as painless as possible. I would refer her to a friend. More
by Christian husky
Employees Worked With
Madison Imhoff
December 14, 2016
Misleading banter and dishonest dealings...with a smile My wife and I visited the location primarily due to a flyer that was received by us. At the time, we were perfectly happy with our 2012 Scion xD, but My wife and I visited the location primarily due to a flyer that was received by us. At the time, we were perfectly happy with our 2012 Scion xD, but reluctantly decided to come in and explore our options. I made arrangements with one of the salespeople that worked there at the time, Aaron Bonar (I was informed he is now at the Fairfield location) -- and he invited us to visit him at Eastgate. Upon arrival, we touched base with Aaron, and were steered towards the Versa sedan. We drove one, and it felt very wobbly...seemingly to the fact that I now know it has a lighter body, is not as wide as other models, e.g., a Sentra...and the tires are not as wide...however, at the time, it was written off as just being the case with THAT particular car, not necessarily the model...and Aaron convinced us to try another Versa, which still had some pitch and yaw to it, but the experience wasn't AS unnerving, so we sort of just went with it. I know now from another hindsight observation that the wind wasn't kicking up as much during the second test drive, and we didn't ride as long the second time, nor did we reach highway speeds, which is when this issue is more prominent...otherwise, we certainly would've come to the same conclusion about the second Versa at that time, and never made the deal. We now know it to be true, obviously, having driven it for some time. That is one of our issues. The other is the pricing. We came in at $377.00 monthly, which was a little higher than our comfort zone, as we have a daughter away at college, besides our usual bills. Aaron convinced us that re-financing would not be a difficult issue, and that we could get the monthly down after maybe 6 months in the vehicle. The problem was, we asked MULTIPLE times if that was the case through the current lien holder, Nissan Acceptance Corporation, and we were told that was the case. We now know that was NOT the case, as NAC recently informed us they are NOT licensed to re-finance. My wife held out for 5 hours, and was ready to walk until the re-financing option was put on the table. Had we known that was not an option through NAC, again, we would not have accepted the deal. Bottom line...VERY disappointed. They talk a good game, but when it comes down to it, they just come off as run of the mill lot guys, with empty promises and no results. Do yourself a favor and go elsewhere. More
by JB
Employees Worked With
Gene Strauss, Eric Hyrne, Tyler Rhoads, Trevis Ryle, Aaron Bonar
December 13, 2016
Chevy 2500 We worked with Lloyd Kitts and couldn't have had a better buying experience. He was great to work with and got us the truck we wanted without the pre We worked with Lloyd Kitts and couldn't have had a better buying experience. He was great to work with and got us the truck we wanted without the pressure that most of us have come accustomed to. More
by Charles R V
Employees Worked With
Lloyd Kitts
