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Jeff Wyler Fairfield Kia

Fairfield, OH

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1,705 Reviews
Welcome to Jeff Wyler Fairfield Kia, where our commitment to exceptional customer service has remained unwavering for over five decades. We have worked hard to become a trusted automotive destination for drivers throughout the region. Our dealership continues to uphold the values that have made us a cornerstone of the community since our founding.
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5815 Dixie Hwy

Fairfield, OH

45014

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Showing 1,705 reviews

July 05, 2020

Very good experience! Chris Wilder was very knowledgeable and helpful. I needed a car and he made it happen for me with payments I can handle. Very grateful to Chris for li More

by s.mccartney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arif Samad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wilder
May 09, 2020

Buying process is cumbersome. Quotes are mis leading due how they structure rebates and try to change details such as financing after you think you settled. I can see why they are the lowest rated kia deale More

by Disappointed potential customer
Recommend Dealer
No
Employees Worked With
None I talked to are even in this list!
May 11, 2020 -

Jeff Wyler Fairfield Kia responded

To whom it may concern, My name is Cedric Glover I’m the General Sales Manager here at Jeff Wyler Fairfield. Thank you for your feedback your overall customer experience is very important to us here at Jeff Wyler Fairfield and I would like to speak to you in more details about your visit at your earliest convenience can you please reach out to me at 513-682-2500 extension 20210. Thanks Cedric Glover GSM

February 06, 2020

"Great Service" I purchased a Pre-Certified Cadillac CT6 Platinum in excellent condition body and exterior. There was road noise in the tires on the initial test driv More

by Joe B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selwyn Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Braxton
January 29, 2020

Hidden " reconditiong fees" not in quoted price typical bait and switch sales tactics. the quoted internet price does not include tax ( of course) or title, doc fees, or " Reconditioning fees " . in More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedric Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Jeff Wyler Fairfield Kia responded

Thank you for your feedback we value your opinion. My name is Cedric Glover I’m the General Sales Manager at Jeff Wyler Fairfield. At your earliest convenience can you please reach out to me at 513-682-2500 Ext 20210 or I can be reached via email at cedric.glover@jeffwyler.com. I would like to discuss your visit in more detail.

January 19, 2020

Job well done Called got booked for service with in 48 hrs oil change , Dealt with Joe Hilldabrandit in service Met Bud the service tech Both were very over th More

by mwjourdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hildabrant and Bud
January 16, 2020

His & Her XT4's!!! On New Year's Eve 12/31/19 I leased a 2020 Cadillac XT4 from Jeff Wyler Cadillac in Fairfield, OH. Previously my husband purchased a 2019 XT4 in Sept More

by Te'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selwyn Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Campbell
January 06, 2020

I change dealerships due to a move. I couldn't be happier with the experience and the customer service. I highly recommend Jeff Wyler Cadillac service. More

by CS
Recommend Dealer
Yes
Employees Worked With
Service manager
December 19, 2019

Awesome Customer Service I came in recently to get an oil change and was greeted by the wonderful Christopher Barrow! Not once have I had an issue with his service and he alwa More

by antoniabrown72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Barrow
December 19, 2019

Excellent customer service, Chris was polite and took his time to answer all of my questions. I was upset about my car being down but Chris was straight forward and that helped put me at ease. More

by Akishas
Recommend Dealer
Yes
Employees Worked With
Christopher Barrow
December 14, 2019

Professional and Excellent buying Experience James Campbell was our sales rep and he was professional and excellent and made the purchase experience of our 2019 Cadillac XT5 a great one. We had More

by Rob and Kathy Y.
Recommend Dealer
Yes
Employees Worked With
James Campbell
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