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Jeffrey Honda
Roseville, MI
468 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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468 Reviews of Jeffrey Honda
May 12, 2021
They are very friendly and helpful. The service was completed in a timely manner. I appreciated the email reminder to service my car. Thank you completed in a timely manner. I appreciated the email reminder to service my car. Thank you More
by Shunice
Employees Worked With
I had two people. They were helpful but I don’t remember their names.
Helpful May 04, 2021
Ryan and associates in the Service Dept. took quick care of my CR-V. Stopped by to see Gloria Hawkins in her corner office - too bad it was a rainy day. Hope to see how much sunlight can brighten that cor of my CR-V. Stopped by to see Gloria Hawkins in her corner office - too bad it was a rainy day. Hope to see how much sunlight can brighten that corner next time. Cheerio More
by rustmaniii
Employees Worked With
Everybody
May 03, 2021
Always get good attentive service here. The person I always deal with is Thomas, He is outstanding...always lets me know updates when I am in service dept, just very professional and good at his job... always deal with is Thomas, He is outstanding...always lets me know updates when I am in service dept, just very professional and good at his job....he is a pleasure to work with!! More
by Evelynsgirl1007
Employees Worked With
Thomas in the service department
April 30, 2021
Did my oil change on 2014 crv April 1st. I noticed a leak. Took it to jeffrey Honda I told them what was going on. Never told them to change my oil. I left and a few hours later got a call. I was told leak. Took it to jeffrey Honda I told them what was going on. Never told them to change my oil. I left and a few hours later got a call. I was told a bad axle seal. I told them to change it. My wife picked up car and she noticed the bill was different. They were too busy to help her. She came home. Called several times left message with manager and no reply. Got a hold of Ryan next day. First it was the technician recommended the oil change. Then it was that when I did the appointment online I requested an oil change. Unfortunately I did not make an appointment. Then it was a computer error. I checked the oil level. It was so over serviced that I had to drop the filter 3x to get it to the correct level. It was then an issue with the servicing machine. So a month later I am still waiting for my refund after I submitted my receipts 2x. (I use amsoil). No one returns phone calls or email. I also bought a certified preowned acura from them. The sales rep came along for the test drive I was told which route drive and I could not take it on the freeway. Wrote that on my review in 2014, still waiting for a call back about that. More
by mmsdtw
Employees Worked With
Ryan Seidler
April 20, 2021
Everything went as smoothly as possible... except that scheduling service via the web site fails on the current release of Chrome. Everyone at the dealership did their jobs effectively and efficiently. Co scheduling service via the web site fails on the current release of Chrome. Everyone at the dealership did their jobs effectively and efficiently. Cost of the service was perfectly reasonable. More
by honda2104
Employees Worked With
Ryan Seidler
April 16, 2021
I’m always updated on what’s going on with the vehicle, there’s no 1 pushing to sell me things I don’t need.🤙🏿🤙🏻 there’s no 1 pushing to sell me things I don’t need.🤙🏿🤙🏻 More
by Johnsteele
Employees Worked With
Robert
March 24, 2021
Gloria Hawkins, is excellent in helping us in getting a lease on a new Pilot. I would recommend her to anyone who needs a new car or lease. lease on a new Pilot. I would recommend her to anyone who needs a new car or lease. More
by stormie700
Employees Worked With
Gloria Hawkins
March 18, 2021
People at Jeffrey service are helpful and honest. The quality of the work is top-notch. They don't try to push unnecessary repairs on the vehicle owner. It's reassuring to know that Honda-approved parts quality of the work is top-notch. They don't try to push unnecessary repairs on the vehicle owner. It's reassuring to know that Honda-approved parts are used in maintenance and repair. I used a local garage with my previous car and had to have a brake job completely redone because generic parts deteriorated so quickly. More
by William
Employees Worked With
Ryan
March 10, 2021
I worked with Lee on leasing a 2021 CR-V EX-L. He obtained a fantastic price for my trade-in and all was done within 2 days. He even came to my work to view the trade in and brought the new vehicle f obtained a fantastic price for my trade-in and all was done within 2 days. He even came to my work to view the trade in and brought the new vehicle for me to see. Lee was great to work with and I love my new Honda. More
by LNP
Employees Worked With
Lee.and manager who handled paperwork.
