Jeffrey Honda

Service for my son's civic who lives in Ann Arbor Received excellent, attentive & professional service by both Gil & Rick. The car needed a lot of work & Gil explained options & provided best plan. Received excellent, attentive & professional service by both Gil & Rick. The car needed a lot of work & Gil explained options & provided best plan. They both were patient & showed me physically on the car what work needed to be performed. Will recommend your service dept to my family & friends. Thank you very much. More

Always Great Service Great service as usual! I always take my Honda’s here. Service advisors are awesome and the mechanics do top notch work! Wouldn’t take my car any wher Great service as usual! I always take my Honda’s here. Service advisors are awesome and the mechanics do top notch work! Wouldn’t take my car any where else! More

Oil Change Great service! Fair price for an oil change. However, they say the lightly vacuum your vehicle and they don't! Other than that great service! Great service! Fair price for an oil change. However, they say the lightly vacuum your vehicle and they don't! Other than that great service! More

Usually Professional and Dedicated I have been a customer for almost 15 years. The service department has been particularly professional and always dedicated to serving customers rem I have been a customer for almost 15 years. The service department has been particularly professional and always dedicated to serving customers remarkably well. I would recommend it to anyone who needs a trusted and reliable staff. More

very clean well organized nice job of model it smell so new Gloria Hawkins she went over the car with me. She spend at less 10 to 15 minutes with me. With the touch screen she did not go over everything with m Gloria Hawkins she went over the car with me. She spend at less 10 to 15 minutes with me. With the touch screen she did not go over everything with me. She did not program the door lock I looked in up on YOUTUB all my problems. Andre TADROS. good sales manager he know he stuff. Thank you for giving me excellent trade for my car. My sorry about my friends they know how to bargain I don't know how. More

Helpful customer service The service department is very friendly and had my recall issue fixed quickly. Also pointed out some other areas of concern for future repairs. They w The service department is very friendly and had my recall issue fixed quickly. Also pointed out some other areas of concern for future repairs. They were very friendly and helpful. More

Get Back Service We had a previous service that was less than stellar in the past. We filled out a survey and let the service department know why we were unsatisfied. We had a previous service that was less than stellar in the past. We filled out a survey and let the service department know why we were unsatisfied. The service manager, Todd Thompson responded directly and offered a free oil change if we would give them another chance. Very impressed. Mr. Thompson handled everything personally and ensured we were happy with the service. More

A perfect 10 Gil and Tony have serviced my cars for 20 years. Jobs big or small are done professionally, courteously with safety first. "Preventive mechanics" = Gil and Tony have serviced my cars for 20 years. Jobs big or small are done professionally, courteously with safety first. "Preventive mechanics" = peace of mind for me and my family. Bill Mogk More

Great response to a safety recall gone bad I took my Honda element in for a safety recall on the passenger side airbag. what was supposed to be done at no cost mushroomed into a very large repa I took my Honda element in for a safety recall on the passenger side airbag. what was supposed to be done at no cost mushroomed into a very large repair bill which I thought was unfair. what happened next is why I have bought two cars from Jeffrey Honda and drive Hondas for the rest of my life. Ryan Seidler, the service rep, spent many hours on the phone with Honda trying to make this right and Honda ended up picking up 75% of the total cost. But Ryan thought this wasn't enough so he went to his own bosses there at Jeffrey with this and they picked up another 15% of the cost. Ryan still felt that he would not want to be treated this way if it were his car. We ended up paying $ 89 out of pocket. But Ryan came back with two complimentary oil changes and a tire rotation reducing our net cost to zero. More

Ms. Hawkins was excellent! The salesperson, Ms. Gloria Hawkins, was extremely knowledgeable which made the experience pleasurable. She didn't push or exert pressure. We highly The salesperson, Ms. Gloria Hawkins, was extremely knowledgeable which made the experience pleasurable. She didn't push or exert pressure. We highly recommend her as a salesperson and representative of Jeffery Honda. More