Jenkins Chevrolet

Never again I wouldn't want a friend of mine buy a car from this place.they are very very misleading about thiers cars and put things in your contact without you I wouldn't want a friend of mine buy a car from this place.they are very very misleading about thiers cars and put things in your contact without you knowing. they would not give my keys back went I said I had to get something to eat afraid I wouldn't come back.almost had a a diabeetus blackout was in their offers for six or seven straight hours and I didn't get the car that I want it very dishonest now they won't return my emails or calls.very shady. Iam still finding things they didnt tell me I was charged fo.I didn't have my glasses and they knew that..I thought they was better than that.guess I have to get someone to take care of this mess..this is about buying a new car.which I didnt even drive the one they gave me.. More

How a car buying experience should be You can search far and wide and will not find the exceptional kind of service that you will get from this dealership. I have purchased several vehicle You can search far and wide and will not find the exceptional kind of service that you will get from this dealership. I have purchased several vehicles from Crystal over the years and have had nothing but a first-rate experience every time. Jerry Sides is not only a top notch human being but a magnificent sales associate and should be used as a customer service template. The Service Dept is absolutely unparalleled and goes above and beyond to satisfy all the customers needs. Blain West, Arnold Martin and Darcy Tidwell are incomparable and as far as I'm concerned are the tip of the sword when it comes to customer service. If your looking for a dealership filled with consummate professionals, then look no further. More

Collision repair department is non responsive. Okay, its been almost two months since I brought my car back to the collision center to repair a part that was improperly installed. On June 29 I met Okay, its been almost two months since I brought my car back to the collision center to repair a part that was improperly installed. On June 29 I met with Quincy and he agreed to order part for vehicle that was falling off due improper installation. Called on July 19 to check on progress of them getting part and was informed that if was going to be "released" on Friday, July 22. Called back on August 12 and talked to Jim to be told that Quincy was with another customer and that he and/or Quincy would check on this matter and get "right back to me". No return call so I called on August 15 and talked to Quincy and he said that he still had not received part. I informed him that I found the part on the internet in stock and shipped within two days. He said he would check and "get right back to me". It is now August 19 and still no call or communication. I will order the part myself and have it installed at a another service provider. WILL NEVER DEAL WITH CRYSTAL CHEVROLET AGAIN. WHAT A HORRIBLE EXPERIENCE. They obviously had no intention of honoring the warranty on the service. More

blatantly deceived over purchase. I will never buy from this dealership again . my wife and I have been loyal customers to the lamb dealerships for almost 20yrs. I have never been more I will never buy from this dealership again . my wife and I have been loyal customers to the lamb dealerships for almost 20yrs. I have never been more deceived before. More

Great experience great people Bought my new Chevy Silverado from Crystal Chevy and they were the nicest group of people. It has been a long time since I've purchased from a dealer Bought my new Chevy Silverado from Crystal Chevy and they were the nicest group of people. It has been a long time since I've purchased from a dealership that has gone above and beyond. Thank you to everyone at Crystal Chevy for making my purchase experience a great one. I will be sending my friends to you! More

Never even a return call! Me and my wife were in there for a service on our malibu at which time we were approached about trading up to an equinox. We decided it sounded pretty Me and my wife were in there for a service on our malibu at which time we were approached about trading up to an equinox. We decided it sounded pretty good due to our family growing. We sat down with (capt) Jerry a sales person and did an the whole app process at which time im assuming he submitted it with financing. He then returned to us and said they would have to do a hard submit and he woul contact us by mon. Well its now fri and guess what no phone call. My wife even spoke to the sales manager Bo and he oromised he would figure out why no return phone call. Still no response ftom him either I left him a message and nothing. Even if we couldnt work out a deal they should still call and inform the consumer of whats going on. More

Xxxxx Was taken advantage of by the business manager, sales person and service. Sales price accelerated by 25 % in added fees. Will never deal with this dea Was taken advantage of by the business manager, sales person and service. Sales price accelerated by 25 % in added fees. Will never deal with this dealership again More

Paid for nitrogen tire fill. Walked around building unseen and watched David install nitrogen blue caps on wheels and do nothing else. Did not argue over being ripped off. Not worth it. Dealer lost a c unseen and watched David install nitrogen blue caps on wheels and do nothing else. Did not argue over being ripped off. Not worth it. Dealer lost a customer for life and any and all customer refferals from me... More

Rob was absolutely great from the start. We initially were looking for a Sonic and was unable to find the one we wanted in the time frame we wanted it. With that said, we were offered a very handsome dea were looking for a Sonic and was unable to find the one we wanted in the time frame we wanted it. With that said, we were offered a very handsome deal on an LS Cruze that they had on the lot. Great car with even better service. Overall great experience and will be sending everyone I can their way. jC More