Jenkins Honda of Leesburg

Always very timely. Its ready when they predict. Service writers always polite and informed. Shawn is exceptional. Its ready when they predict. Service writers always polite and informed. Shawn is exceptional. More

I have responded to the questions asked and have nothing more to add in this box except that I was pleased w/Heather's work to get me the best deal possible. more to add in this box except that I was pleased w/Heather's work to get me the best deal possible. More

Very good about getting started when you get there and how long it would take. Our service guy Chris was very good too. how long it would take. Our service guy Chris was very good too. More

Roger & Paul are by far the most professional persons I ever had the pleasure of working with in any service department and considering I have been in the transportation field for many years that is truly ever had the pleasure of working with in any service department and considering I have been in the transportation field for many years that is truly saying something, I had received a less than flattering diagnosis for my 2008 Honda Odyssey and I wanted a second opinion. I had spent weeks looking at and buying parts, buying manuals, watching videos, all to prepare myself to take the task on myself since I am a new small business owner and needed to watch my bottom line. Roger took the list from the previous evaluator and within 15 minutes took me back to meet Paul and to go over what he found, what he agreed with, what he didn't, and more importantly, what a 20 plus years of experience professional recommended. I explained my situation, what parts I had obtained, and Roger gave me his initial estimate and I was set to come back the next day. Still wanting to ensure I received the best value; I called several other shops to compare costs. A few I had to tell, congratulations, and when they asked why, I replied "you've managed to beat Honda". To which at least one replied "yeah we're pretty competitive" so I had to explain what I meant. "No, no, sir, you're misunderstanding, you've managed to go well over what the actual dealer quoted me." Information in hand, Roger took it all into account, and met me in the middle and gave me an even better price. THAT is going above and beyond. His no nonsense, and to the point explanations were exactly what I needed to hear. It spoke of his integrity and commitment to providing excellent customer service. Paul, seriously, whatever you're paying this guy you need to double it. I have never worked with someone more efficient and so well educated in his area of expertise. He shares that knowledge with his coworkers, and you can see they look up to him. If he's not the foreman, it better be because he said no, because that guy is on top of his game. I don't want anyone else to work on my vehicles now, unless he's supervising the job. You have made a veteran, new small business owner, a customer for life. I cannot thank you Roger & Paul enough. I will definitely be back! Sincerely, Brent Stowers Viva La Diva Enterprises More

WORKED WITH ROGER PEREYRA ,CONCERED WE HAD BRAKE PROBLEM,HE TOOK OVER CHECKED BRAKES WITH DANIEL SAID WE WERE OK. I COULD NOT BE MORE PLEASED WITH THEM BOTH PROBLEM,HE TOOK OVER CHECKED BRAKES WITH DANIEL SAID WE WERE OK. I COULD NOT BE MORE PLEASED WITH THEM BOTH More

This is such a great service department. Everyone makes it so easy even though I know money is going to be spent. Roger P was so busy but acted like I was his only customer. He was an Excel Everyone makes it so easy even though I know money is going to be spent. Roger P was so busy but acted like I was his only customer. He was an Excellent person to work with. Sales, Tommy was great snd helped me to understand the different types of Hondas available without the pressure. Super person. More

I had the pleasure of dealing with David Hauer, he was very helpful and knowledgeable on my vehicle. very helpful and knowledgeable on my vehicle. More

Excellent service. Austin is my mechanic of choice. He takes the time to inspect and service the vehicle. I have never been disappointed. Awesome job! Keep up the good Austin is my mechanic of choice. He takes the time to inspect and service the vehicle. I have never been disappointed. Awesome job! Keep up the good work. Thank you Austin. CGalaski More

Chris, my service adviser was very nice and knowable. Service was speedy and professional. Thank-you Service was speedy and professional. Thank-you More

I was greeted by a polite gentleman who took my informed. The service advisor was also polite and knowledgeable about what had to be done. I received my car back within an hour. All in all a good experience The service advisor was also polite and knowledgeable about what had to be done. I received my car back within an hour. All in all a good experience More