Jenkins Hyundai of Jacksonville

Purchased my 2022 Hyundai Kona from Jenkins Hyundai. Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corr Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corrected until the 20th. This is my only vehicle. Was told if I could leave it, it could be completed in 2 days,, I agreed this would work for me. Was then told, I am UNABLE to leave it because there is no room due to construction to the parking lot and his inventory is taking up ALL spaces. Requested a COURTESY car. Was told there were none available (though he never looked up anything) Was then told he could possibly comp a car from a car rental company, but then stated he wouldn’t do that either because he MAY not be able to get fully reimbursed. I explained I am a single mother and need reliable SAFE transportation. He then told me to just drive it…and offered me the Hyundai Roadside Assistance number if I broke down….My family has purchased Hyundai since 1988…but 2022, looks like the last year for me and my family. More

Terrific low pressure, most informative salesperson. Excellent personality and knowledgable. Very positive car buying experience Excellent personality and knowledgable. Very positive car buying experience More

Stedman was the BEST: knowledgeable, personable, professional!! Great car-buying experience from Sales to Finance to Delivery and the BBQ guys. Josh made purchasing quick and painless. Thanks to professional!! Great car-buying experience from Sales to Finance to Delivery and the BBQ guys. Josh made purchasing quick and painless. Thanks to the Delivery team for a clean, like-new vehicle. The Hyundai experience never disappoints. Four paws up from Shiloh! More

Pourya went above and beyond to help us purchase our ionic 5. He’s very knowledgeable of EV’s and was able to answer all of our questions-since we were first time EV owners. I would highly recommend him ionic 5. He’s very knowledgeable of EV’s and was able to answer all of our questions-since we were first time EV owners. I would highly recommend him as a sales person. Everyone at the dealership made our purchase, a very positive one! More

Amazing service and very quick to get new into my new Kona!!! Dennovan was amazing! Kona!!! Dennovan was amazing! More

Just had the second warranty service on my 2022 Santa Cruz.and as always the service center is OUTSTANDING! Customer service & hospitality is top notch. Thank you! Cruz.and as always the service center is OUTSTANDING! Customer service & hospitality is top notch. Thank you! More

Listen! ! Hyundai has quickly become top tier for me. As a previous BMW driver I am thoroughly impressed with the drive experience of my palisade. Anytime I n ! Hyundai has quickly become top tier for me. As a previous BMW driver I am thoroughly impressed with the drive experience of my palisade. Anytime I need anything Hyundai reps and service are outstanding. Zach Fenno at Jenkins Hyundai made sure my vehicle was in and out of service in less than hour, had a great sense of humor which is important to me because I’m super silly and very kind. 10/10 experience - I would buy Hyundai 100 times over and I would especially return to Jenkins. More

The salesman was very knowledgeable, curtious and helpful. The dealership was very clean and well organized. All of the staffing was very polite. helpful. The dealership was very clean and well organized. All of the staffing was very polite. More

I’ve had issues with my vehicles for so long and when I finally made the choice of getting a new car, i’m so happy I went through Hyundai and for all of Pourya’s help, and everyone that made it so much eas finally made the choice of getting a new car, i’m so happy I went through Hyundai and for all of Pourya’s help, and everyone that made it so much easier than I thought. More

Stedman was kind, helpful and went above and beyond what any other salesman has done. We have bought many cars in the past. This was the first time a salesman had not been pushy or aggressive, but instead w any other salesman has done. We have bought many cars in the past. This was the first time a salesman had not been pushy or aggressive, but instead was patient and took the time to answer any questions we had, even after we had taken delivery of the car. We would buy another car from him tomorrow. More