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Jenkins Hyundai of Ocala

Ocala, FL

4.6
5,188 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,188 reviews

September 27, 2021

I was told that this car had the lane and back-up notifications but it doesn’t. Why can’t the sales people tell the truth? More

by jeanc11950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reagan Dean
Sep 27, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for the five-star ratings for our Customer Service and Friendliness at Jenkins Hyundai of Ocala! I sure do apologize for any negative experience that you had! At your convenience, feel free to contact me if you would like to review your concerns in detail. Thank you! Heidi Wallace, Customer Relations Manager Jenkins Hyundai of Ocala 352-620-22664

September 23, 2021

Ian was a great sales representative. Very helpful and informative. Finance team was excellent and efficient. More

by READ.MICHAELG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian, Mark Shelley
Sep 23, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for your five-star rating! We appreciate your kinds words about your experience with Jenkins Hyundai of Ocala! Welcome To The Jenkins Family!

September 22, 2021

Firestone was giving me so many issues with my car every time after they fixed it. Things kept happening, and I kept hearing new noises after every visit. They seemed to be fishing for answers and most time More

by Safa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for your five-star review and your kind words about your recent visit to our service department at Jenkins Hyundai of Ocala. We appreciate your business!

September 21, 2021

Everyone is always friendly and accommodating. The service is completed in a timely manner. My vehicle is always given back to me clean and sanitized. More

by Unclejack69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Jenkins Hyundai of Ocala responded

Thank you so much for your great review! We know that you are the reason we are here!

September 20, 2021

After 3 weeks I still haven't received my title and registration, or been able to activate an account for the app. More

by BRUCEKOENIG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Gemkow
Sep 20, 2021 -

Jenkins Hyundai of Ocala responded

Bruce, I'm sorry for your concerns regarding your paperwork. Feel free to call me anytime at all. Heidi Wallace, Customer Relations Manager Jenkins Hyundai of Ocala 352-620-2264

September 20, 2021

This is my second purchase there in two years I just love that place I love the purchase that myself person help me with he was the most knowledgeable patient young man I've ever had very clean and inviting More

by BEAUTIFUL.DREAMS.OF.TOMORROW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian was my sales person 10 star
Sep 21, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for your five-star rating and your kind words regarding your experience with Jenkins Hyundai of Ocala! We sure do appreciate your patronage.

September 18, 2021

If being part of the family means getting taken advantage of, then this dealership personifies that message. More

by REDVETTE1350
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocky DeLeon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Wallace
Sep 18, 2021 -

Jenkins Hyundai of Ocala responded

John, I apologize for the negative experience you have had with Jenkins Hyundai of Ocala. I would welcome the opportunity to speak with you again. At your convenience, please feel free to call me to review your concerns in detail. Thank you. Heidi Wallace, Customer Relations Manager Jenkins Hyundai of Ocala 352-620-2264 John, thank you for taking time to call me and review your concerns. I do apologize for your negative experience. I will share your concerns with our team to be used as a learning experience.

September 18, 2021

Love the Palisade, but given our extraordinary we thought Jenkins could have gotten us a much better interest rate on our loan, even though we plan to pay the loan in full after the initial payment. More

by WALKERCOM2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkow
Sep 20, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for your recent purchase from Jenkins Hyundai of Ocala. We hope you are thoroughly enjoying your new Palisade! We apologize for any concerns that you have from your experience. If you would like to review your concerns in detail, please feel free to contact me. Thanks! Heidi Wallace, Customer Relations Manager Jenkins Hyundai of Ocala 352-620-2264

September 15, 2021

My salesman Gus did a great job for me. He was able to answer all my concerns and is very professional. He even went for a ride with me a couple days later to show me how to operate a feature of the car. More

by SSAVAGE58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Saucedo
Sep 16, 2021 -

Jenkins Hyundai of Ocala responded

Thank you very much for the great review and kind words about your purchase from Jenkins Hyundai of Ocala! We are so pleased to hear that Gus was able to provide you great customer service! We look forward to assisting you with your future automotive needs!

September 15, 2021

We were not expecting what being “part of the family” is. Excellent interactions. Thank you. More

by WEST248837
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkow
Sep 16, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for your five-star review and kind words about your purchase experience from Jenkins Hyundai of Ocala! We truly appreciate your business and are glad to have you as part of the Jenkins Family! Enjoy your new car!!!

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