Jenkins Hyundai of Ocala

Went in for standard service, came home with a new vehicle All I can say is the flow of events that followed once we arrived was somewhat surreal. Our first chat with Rocky was "for information only" and he w All I can say is the flow of events that followed once we arrived was somewhat surreal. Our first chat with Rocky was "for information only" and he was cool with that. We were OK with our current Hyundai, but had discussed adding in some options for the next vehicle purchase. Somehow, after all was said and done, we drove home in a new Tuscon that just happens to have the features we needed. Nice staff, clean and we'll equipped waiting area. Will see how this relationship goes. More

New SUV Just overall a fabulous experience all around from beginning to end. Nobody was pushy or rude. Very happy with everything. Will enjoy driving my vehic Just overall a fabulous experience all around from beginning to end. Nobody was pushy or rude. Very happy with everything. Will enjoy driving my vehicle with a smile all over my face. More

Another new,car Rocky Deleon came to me while I was getting my car,serviced,and,explained how,he could,put me in a new car with a much better interest,rate. He walked Rocky Deleon came to me while I was getting my car,serviced,and,explained how,he could,put me in a new car with a much better interest,rate. He walked,me,through the deal step by step and hot the car,delivered the next,day. He called,when the power,went,out,and,explained how the servers,we're,down thus saving me,a 25 mile,drive. Best salesman I have ever worked,with. Thanks,Rocky More

Great experience I was able to negotiate my car price online and they honored that price when I arrived. Jamie took car of everything. They lowballed me on my trade-in I was able to negotiate my car price online and they honored that price when I arrived. Jamie took car of everything. They lowballed me on my trade-in but every dealership does that. I would go back. More

Happiness @ Jenkins A very professional organization from Sales, Finance and Service. This is sixth purchase from Jenkins of Ocala. The service department is outstandin A very professional organization from Sales, Finance and Service. This is sixth purchase from Jenkins of Ocala. The service department is outstanding and led by Service Manager Aaron. More

Car buying made easy! Great experience! Jamie Brown was the salesman that assisted us in purchasing our vehicle. He listened to what we wanted, quickly found the car that met our needs while Jamie Brown was the salesman that assisted us in purchasing our vehicle. He listened to what we wanted, quickly found the car that met our needs while paying attention to our budget! Mr. Brown was very professional and did not pressure us! Finance person, Sal, was also very professional and easy to work with! Great experience! Definitely recommend this dealership!!! More

Enjoyable Respectful Fair I dreaded buying a new car but had no choice when my car was totaled in an accident. Thanks to Carolyn Davis and Salvatore Pistore it was reasonably I dreaded buying a new car but had no choice when my car was totaled in an accident. Thanks to Carolyn Davis and Salvatore Pistore it was reasonably quick ,they listen to what I wanted and didn't want, They treated me with respect which believe me is rare in a car dealership especially if your a woman. They answered all my questions I even called Carolyn later when the sale was done & she helped me . Great experience I've already given her name to people I work with who are looking for cars. More

Great experience! Big shout out to our salesman, Nick Minner!! Great job finding us our car that we so much love, and thank you for getting us a great deal!! Ps, thanks Big shout out to our salesman, Nick Minner!! Great job finding us our car that we so much love, and thank you for getting us a great deal!! Ps, thanks for getting the windows tinted in a timely manner. :) More

Extremely Satisfied with Jenkins with 2019 Elantra Purchase Four Star rating given vs Five Star due to our unpleasant experience with Thomas Gemkow. Our sales representative, Alicia Thompson. was most accommod Four Star rating given vs Five Star due to our unpleasant experience with Thomas Gemkow. Our sales representative, Alicia Thompson. was most accommodating and helpful where she could be given her lack of experience and sales negotiation skills. We obtained a high level of frustration with Alicia at one point and almost had us walking out the door except for a save due to the intervention by Salina Pistone. Can't say enough about Salina Pistone - she's terrific in every aspect. She helped to explore ALL options and possibilities which led to our purchase of a new Elantra. Thomas Gemkow was the most negative part of our entire experience at Jenkins. It sure would help if he smiled occasionally and showed some interest in us and our new purchase. Thomas was apparently on a strict agenda and time frame and spent minimal amount of time explaining the paper portfolio we signed. Then we spent much more time on his sales pitch for "GAP" insurance and Car Care Packages. Seems as though Thomas has a hard time accepting the word NO and apparently didn't want to hear it and kept on pushing. Not sure why we have to DEFEND our decisions. Thus, without the interface with Thomas, this would have been a perfect experience. More