Jenkins Hyundai of Ocala

Best dealer aroind My sales lady Carolyn Davis has been my only sales lady I have dealt with over the past 5 cars she is the best and I will not go to anyone else but he My sales lady Carolyn Davis has been my only sales lady I have dealt with over the past 5 cars she is the best and I will not go to anyone else but her. If you want someone to help get you a great deal ask for her. More

Content Now a days that’s a rare word used, but that is how I felt. I dropped my car off before classes and was able to pick it up right after. Worked out gre Now a days that’s a rare word used, but that is how I felt. I dropped my car off before classes and was able to pick it up right after. Worked out great. I’m content knowing my car was in good hands and getting the updated TLC it needed. Thanks! More

Above & beyond After using MotorHome’s annual guide to Dinghy Towing, we found just the car we needed at Jenkins to use as a basic vehicle to tow behind our RV. When After using MotorHome’s annual guide to Dinghy Towing, we found just the car we needed at Jenkins to use as a basic vehicle to tow behind our RV. When we arrived at the dealership we met Sales Professional Mark Shelley who assisted us with getting a fair price for our trade and paying a below market price for the car we purchased. During my last 25 years of driving, I have bought through other car dealerships a Cadillac, Audi, and two Mercedes Benz and have never been treated more professionally with respect and dignity than by Mark. The icing on the cake was when we took delivery of the car, Mark programmed our iPhones to connect with the cars Bluetooth and explain the cars other technology features. Although our new car was not certified pre-owned Mark arranged to get us a three month trial subscription to XM radio and had already programmed our favorite stations. The next time you need to buy a car, I believe if you go to Jenkins and see Mark Shelley you will have an above & beyond car buying experience like we did. More

Jenny Both new car purchases with ajemkins Hyundai have need great. My sales people were awesome to work with. Thank you all so much. Jenny-Ocala Both new car purchases with ajemkins Hyundai have need great. My sales people were awesome to work with. Thank you all so much. Jenny-Ocala More

Great Experience Had an excellent buying experience at Jenkins Hyundai of Ocala FL. Our sales rep, Erin, was wonderful. She knew the information and expertly guided Had an excellent buying experience at Jenkins Hyundai of Ocala FL. Our sales rep, Erin, was wonderful. She knew the information and expertly guided us through the process. Her approach was calm and pressure-free...very much appreciated. Ian, the Sales Manager, was a total pro - it was a pleasure dealing with him. Shout-outs also to Gary and Sal in Finance. This is our first Hyundai. We were impressed with the quality and all the tech included. More

sanity I was asked what they could help me with. I asked if they could find my sanity. They did and drove home with a new car I was asked what they could help me with. I asked if they could find my sanity. They did and drove home with a new car More

Wow! What a deal! I received excellent customer service from Erin Costanzo! She is the reason I drove 2 hours one way to buy a car! Thanks Erin, you are the best! I received excellent customer service from Erin Costanzo! She is the reason I drove 2 hours one way to buy a car! Thanks Erin, you are the best! More

Willing to put forth the effort for customer satisfaction I was initially assisted in the purchase of my new Hyundai Kona (which I love) by a new salesperson, Tony Langendorfer. He has already learned much ab I was initially assisted in the purchase of my new Hyundai Kona (which I love) by a new salesperson, Tony Langendorfer. He has already learned much about the features of their vehicles and was very informative about options. He appeared to believe in and tout the dealer package offered at this dealership (i.e., special paint protection, added accessories to certain vehicles, etc.). I purchased my Kona with his assistance and was pleased with the vehicle and the price. Upon delivery of my vehicle, there were a couple of accessory items I was told to expect, which may have been more optional, and based upon price, than I was told. I returned to the dealership to obtain the accessories I wanted, and which I believed were included. The service staff was professional and responsive; and they said they would make sure a supervisor would meet with me to make sure everything was as it should be. Cote Mulligan, the General Sales Manager met with me and showed me the paperwork I signed (very quickly I might add, because I was so excited just to leave with my new car). The paperwork did not include delivery of some of the accessories I expected. I told Mr. Mulligan I wanted the accessories anyway, and that I would be willing to pay for them. He explained that because I negotiated a good price, those accessories were not supposed to be part of the package I would receive. He also explained that the accessories cost a significant amount. I told Mr. Mulligan that I was willing to pay for the accessories, but I was disappointed that I was led to believe I would receive something I was not going to receive. I also complained about the slow response to my inquiries about those accessories earlier in the week. Mr. Mulligan was concerned about my disappointment about feeling misled and about not receiving a more timely response. He generously gave me the accessories I wanted and did not charge me. I was VERY IMPRESSED by Cote Mulligan's commitment to customer service and satisfaction. I will go there for my next Hyundai and recommend Jenkins Hyundai to anyone needing a new car. As a postscript, Tony called me the next day to make sure I was satisfied with my purchase and my car-buying experience. I attribute the confusion about my expectations to my excitement and wanting what I wanted, and to Tony's being new to the car trade and the dealership. He is new and he is learning. However, his heart is definitely in a good place (I am good at reading intention because I am a psychologist) and I know he wants to make the customer happy. I hope he continues to learn the business and I encourage anyone wanting a Hyundai to see Tony. I wish him success. More

Mark changed my view on dealerships Mark Shelley is the bomb. He took care of us. I was looking for certain things in a car as well as price range. He was able to get me a deal I couldn’ Mark Shelley is the bomb. He took care of us. I was looking for certain things in a car as well as price range. He was able to get me a deal I couldn’t refuse and made sure I was overly satisfied throughout the entire deal. He was kind, didn’t pressure me, and made it an enjoyable experience. I’ve always been the one to stray away from dealerships but he changed my view on them. I’m so glad I went to Jenkins Hyundai of Ocala and I recommend Mark 100%. He will treat you like a human being, and not just like a paycheck. He really cared about the deal being what was right and best for me. Thanks again Mark! More

Great experience Overall great experience! I would highly recommend this dealer. Mark Shelley was great and very helpful and made the purchase of our new vehicle a b Overall great experience! I would highly recommend this dealer. Mark Shelley was great and very helpful and made the purchase of our new vehicle a breeze. More