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Jenkins Hyundai of Ocala
Ocala, FL
5,252 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable.
Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,252 reviews
June 07, 2018
New car purchase. Great experience as usual. O come to you for my regular mantainance. Your service is very good. Your staff is very courteous, welcoming and knowled Great experience as usual. O come to you for my regular mantainance. Your service is very good. Your staff is very courteous, welcoming and knowledgeable. This makes the 3 Rd vehicle I have purchased from you. I came in for an oil change and bought a new car. More
by bscreaton
Verified CustomerEmployees Worked With
Tom Van and Dan.
June 07, 2018
Bad Service 2017 Ioniq brought in for its first service at 7500 miles. The manufacturers recommended servicing was NOT followed. The vehicle received an oil cha 2017 Ioniq brought in for its first service at 7500 miles. The manufacturers recommended servicing was NOT followed. The vehicle received an oil change only. It was due for tire rotation, full inspection, and more. Looking at the work report, tire pressures not checked, unercarage not checked, inspection of outer vehicle not checked. The vehicle received scratch to the door handle while being serviced, to which I had to press the issue for them to fix and have painted. Almost 1.5 hours for an “Express Service” which was just an oil change. Had an appointment and drove from Gainesville. More
by WELSHHONEYJUDGE
Employees Worked With
James Mucci, Aaron Fields
June 07, 2018
Wonderful Service Jennifer was amazing listening to my wants in a new vehicle and making it work. Everyone was polite, professional, and understanding there. Great expe Jennifer was amazing listening to my wants in a new vehicle and making it work. Everyone was polite, professional, and understanding there. Great experience and I would definitely recommend my friends to go there. More
by NCARVER83
June 06, 2018
Wednesday with Kirstie As always we were greeted warmly by a staff member who confirmed our reason for being at the service area. Kirstie was at her desk as we walked in and As always we were greeted warmly by a staff member who confirmed our reason for being at the service area. Kirstie was at her desk as we walked in and was ready with our paperwork in a flash. When everything was done, she came over for the signature and off we went in about an hour. (Of course, the Hubz had enjoyed a fresh donut from the snack area.) The waiting area is comfortable and spacious. Always a pleasure to visit Jenkins Hyundai in Ocala! More
by LEVYLISA51
Employees Worked With
June 06, 2018
OIL CHANGE N CAR WASH only got oil change no car wash George was very nice and very helpful did not push any inuse of any extra parts that I needed,He took good care of my needs . George was very nice and very helpful did not push any inuse of any extra parts that I needed,He took good care of my needs . More
by stella m
Employees Worked With
GEORGE FRANQUI, Gabriel Escobar
June 06, 2018
Awesome I was very pleased with the service and friendliness of the staff. I would highly recommend to others to go to this dealership, and I will be back in I was very pleased with the service and friendliness of the staff. I would highly recommend to others to go to this dealership, and I will be back in the future! More
by ATHINAMARIE93
Employees Worked With
Gus Saucedo
June 06, 2018
What is next?? We paid extra when we got the car for Free Service for 3 years. We have had the vehicle for over a year but when I had it serviced I was told my servi We paid extra when we got the car for Free Service for 3 years. We have had the vehicle for over a year but when I had it serviced I was told my service program had been cancelled. My Service guy remembered me from prior visits & called someone to verify our program. It is ok. Please Hyundai, get your act together!! More
by SARA.LUSH
Employees Worked With
Service guy.
June 06, 2018
oil change and tire rotation Whenever I come to Jenkins Hyundai I ask for Keith Andrews. His professionalism gives me a feeling that I am in good hands. I'm on my fifth Santa Fe Whenever I come to Jenkins Hyundai I ask for Keith Andrews. His professionalism gives me a feeling that I am in good hands. I'm on my fifth Santa Fe and I've never had a single bad experience yet.. While I realize the service should be done right and things shouldn'd be rushed, I think your time to change oil and check the car could be quicker. It routinely takes around one and a half hrs. for the service from start to finish, but it is done right so that means something. More
by LBKOWALSKI1965
Employees Worked With
KEITH ANDREWS
June 05, 2018
Always a good experience Everyone here from sales, to finance, to the service department is always pleasant, and helpful. I have referred several people and will continue to Everyone here from sales, to finance, to the service department is always pleasant, and helpful. I have referred several people and will continue to do so More
by krosario0
Employees Worked With
June 05, 2018
Finally after months of worry my vehicle was fixed. My vehicle had an issue with the air conditioner cooling and I put a claim in with the company after discussing with your service department. I spoke My vehicle had an issue with the air conditioner cooling and I put a claim in with the company after discussing with your service department. I spoke with I think Maria twice. She was to get back with me last fall and never did. So when I brought my vehicle in for oil change my service person Keith was super nice and efficient. He told me that there was a repair as of February and no one had contacted me. My vehicle was repaired but I'm still very upset with the lack of service follow up from this dealership. This is my second vehicle and I hope not my last but it is possible. Your people that should be taking care of these issue do not. Hope you get this fixed. Thanks to Keith my vehicle will hopefully run the way it is suppose to. It is only a 2017. Take care. Annette Abernathy More
by nettie4894
