Jenkins Hyundai of Ocala

I have purchased a number of automobiles from Jenkins over many years for me and my family members. It has always been first class dealing with the company and with the individuals who helped in the pro over many years for me and my family members. It has always been first class dealing with the company and with the individuals who helped in the process. More

Everyone was the best thanks for everything. They worked so hard to make sure I was happy They worked so hard to make sure I was happy More

My wife and I lease a Hyundai every 3 years as we love the brand and my wife likes all the new gadgets. Typically, we lease from a dealership up north as we’ve always had great service and a great relati the brand and my wife likes all the new gadgets. Typically, we lease from a dealership up north as we’ve always had great service and a great relationship. That was our plan this year as we were planning to do a 2024 Santa Fe. But since they are not going to come out for a while, we decided test drive a 2023 Santa Fe Limited Hybrid on September 30th. Long story short we had no plan on purchasing that day, but we ended up agreeing to lease that vehicle. We essentially bought the vehicle that Saturday parked it in the garage for the week until we went back to Jenkins that next Friday to get the windows tinted. At that time we noticed we had only one set of keys. Even though both my wife and ‘I know we did see the second set when we bought the vehicle, and I’m 99% sure that our salesperson handed me the keys. However both my wife and I don’t remember seeing the keys other than at the dealership. Another odd thing that happened is the key ring that had the keys for the 2020 lease that we traded in, we remember the salesperson taking the 2020 keys off but we didn’t get the key ring until the following Friday when we got the windows tinted, as they were left at the dealership. I’m still almost positive we got the second set of keys for the 2023 but haven’t seen them after we left the dealership that Saturday when we bought the car. After far as we know we dropped them when we were walking out the door or transferring the stuff from our 2020 to our 2023. I do think it is my responsibility but at the same time I would hope that Jenkins would work with me somewhat to remedy this situation. I can buy the OEM key fob for $95 online, and I know it needs to be programmed. The price I was quoted by Jenkins is $642. I would hope Jenkins would be willing to work with me somewhat due to the unique situation/circumstances, for example offer to sell me the key fob at cost or something. But it doesn’t appear so. Another complication and something that we really liked about the new 2023 was the digital key feature. We spent quite a bit of time with the Jenkins employees on the day we bought the car and again on last Friday to get the digital key working on the smartphone. Basically, they said it should work but have no idea why it doesn’t work, so that has also been extremely frustrating. More

This was a Great experience, easy process, excellent people to do business with. I Will recommend to others. people to do business with. I Will recommend to others. More

I recently purchased a new Hyundai, and I couldn’t be happier with the overall experience, thanks in large part to the exceptional service provided by salesman Adrian K. and Business Manager Matthew V. happier with the overall experience, thanks in large part to the exceptional service provided by salesman Adrian K. and Business Manager Matthew V. Adrian K. was a breath of fresh air in the often overwhelming world of car sales. He was incredibly knowledgeable about the Hyundai Palisade and patiently answered all of my questions without any hint of pushiness. He made the entire process comfortable and stress-free. Matthew V., the Business Manager, also played a crucial role in ensuring a smooth transaction. He explained all the financial details clearly and worked diligently to secure a financing plan that fit my budget. The Hyundai Palisade itself has exceeded my expectations. It’s spacious, comfortable, and loaded with features that make it a joy to drive. I feel confident in my purchase, knowing that I had the support of Adrian and Matthew throughout the buying process. Overall, my experience at the dealership was top-notch, and I highly recommend both Adrian K. and Matthew V. for anyone considering a Hyundai purchase. Thanks to them, I’m now the proud owner of a fantastic car. More

Everything went fine, it would be better if you didn’t have to haggle though. have to haggle though. More

It's always a pleasant experience to visit you all. I always feel very comfortable and welcome in your dealership. I always feel very comfortable and welcome in your dealership. More

Great customer service and attitude! A pleasure to deal with and very helpful in making my decision. A pleasure to deal with and very helpful in making my decision. More

The dealership is nice clean and spacious. It offers a lot of goodie’s for the costumers It offers a lot of goodie’s for the costumers More

By far, purchasing a vehicle from Jenkins Hyundai, was the most pleasurable experience in all of my buying experience. Michael Finlayson was wonderful to deal with as well as most accommodating. He trea the most pleasurable experience in all of my buying experience. Michael Finlayson was wonderful to deal with as well as most accommodating. He treated us as guests to the dealership and even assumed the responsibility of returning our rental vehicle. Subsequent to explaining all of the features of the car and dealer warranties and perks, what was there not to like! We have never owned a Hyundai and stopped in to the dealership based on positive reviews of Hyundai vehicles. We love the car and would not hesitate to recommend Jenkins Hyundai to others. More