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Jenkins Hyundai of Ocala

Ocala, FL

4.6
5,221 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,221 reviews

September 18, 2023

Service was good, and answered all my questions, concerning my vehicle, waiting area was clean. More

by Mikka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with our Service Department! We sincerely value your business and look forward to your next visit!

September 14, 2023

Personnel were courteous and helpful in every way to make the transaction satisfactory for me. Excellent experience. More

by AMOR351646
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maranda Lemke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

September 14, 2023

My car had a recall and it took months to get the part in the communication with the service personel and the time it takes for someone to answer the phone could use improvement. More

by JerryABorresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Croner
Sep 15, 2023 -

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team four-stars. After reading your review, I would like to speak with you about trying to talk with someone in our service department to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager.

September 13, 2023

Lovely facility - clean, bright, with employees that were friendly helpful. The restroom was very nice. The cafe was a nice surprise. And lunch (chicken salad) was delicious. More

by BEVERLYAFOX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with our Service Department! We sincerely value your business and look forward to your next visit!

September 13, 2023

Long wait with an appointment. Overall fair. Lots of complaints from customers but dealership didn't seem to care More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is important to us here at Jenkins Hyundai of Ocala. I would like to learn more about your visit with us and the low rating you have shared. Please reach out to me at 352-620-2264 X 3482 at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. – Adam Dolin, Customer Relations Manager

September 13, 2023

Exceeded our expectations in every way. Will happily recommend you to our friends. Thank you. More

by THEOAKTRE
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Stodghill
Sep 14, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

Sep 14, 2023 -

THEOAKTRE responded

We had a wonderful buying experience. We would recommend Jenkins Hyundai to our friends and friends unconditionally.

September 13, 2023

You guy’s are awesome! !!! Would recommend to my friends and family thanks the Acevedo family More

by GIJOE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All your staff are awesome , Lance Stodghill
Sep 14, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We appreciate your business, and we are delighted to know that we provided you with excellent service!

September 10, 2023

During our discussion with Frankie and Tyler it was understood that we were seeking a 0% interest financing and we were fine with 36 months if that is what it took to get the 0%. We made the decision More

by REXNLISA2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Valila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Davis
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

September 09, 2023

Courtney has always been a pleasure to work with when I come and get my car worked on. Excellent customer service skills, very relaxed personality and no pressure put on you when it comes to “suggested” ma More

by Ravensgators1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

September 09, 2023

The service was excellent & so was Adam. Thanks I will return to for service again. More

by rogettgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

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