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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.8
1,137 Reviews

1,137 Reviews of Jenkins Hyundai of Ocala - Service Center

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September 25, 2023

Everytime we come to Jenkins we are treated with respect and courtesy. And people are not too busy to answer our questions. My wife and I recommend your dealership every chance we get.. George F. in Servic More

by dotjim6477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara in Service, very nice
Sep 26, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

September 23, 2023

We received the services we wanted—oil change, new filter. They were out of another filter we need to replace but cleaned it good. We are on a road trip. So we appreciated Jenkins Gyundai for taking u More

by skomern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Metz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Croner
Sep 25, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for your positive review! We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other auto services done, remember we are always here to help!

September 20, 2023

I enjoyed the warm atmosphere, and the communication with the individual who taking of me. More

by misty4thyme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the person in the service department
Sep 21, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for giving us the opportunity to earn your business! We are delighted to hear that our team made you feel appreciated!

September 18, 2023

Service was good, and answered all my questions, concerning my vehicle, waiting area was clean. More

by Mikka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for sharing your experience with our Service Department! We sincerely value your business and look forward to your next visit!

September 14, 2023

My car had a recall and it took months to get the part in the communication with the service personel and the time it takes for someone to answer the phone could use improvement. More

by JerryABorresen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Franqui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Croner
Sep 15, 2023 -

Jenkins Hyundai of Ocala responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team four-stars. After reading your review, I would like to speak with you about trying to talk with someone in our service department to ensure that everything was fully resolved. Please contact me when you can at 352-620-2264 X 3482. – Adam Dolin, Customer Relations Manager.

September 13, 2023

Long wait with an appointment. Overall fair. Lots of complaints from customers but dealership didn't seem to care More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is important to us here at Jenkins Hyundai of Ocala. I would like to learn more about your visit with us and the low rating you have shared. Please reach out to me at 352-620-2264 X 3482 at your earliest convenience to discuss any feedback you have. I look forward to hearing from you. – Adam Dolin, Customer Relations Manager

September 09, 2023

The service was excellent & so was Adam. Thanks I will return to for service again. More

by rogettgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

September 09, 2023

Courtney has always been a pleasure to work with when I come and get my car worked on. Excellent customer service skills, very relaxed personality and no pressure put on you when it comes to “suggested” ma More

by Ravensgators1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

September 08, 2023

Easy to schedule appointment, service writers are right on top of things. Work was done as promised More

by Garysrosenfeld12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Croner
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

We are so grateful for your review. Thanks for sharing your experience with us and the community!

September 08, 2023

We have been dealing with Jenkins Hyundai since 2014 and have purchased 4 SUVs from them. We almost always get excellent service from the service department. Their sales and service people are always poli More

by ronhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Saucedo
Sep 11, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!