Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,148 Reviews of Jenkins Hyundai of Ocala - Service Center
All personal employed by Jenkins, were al very profffessonal and knowledgeable! I felt like we were part of The Jenkins Family! profffessonal and knowledgeable! I felt like we were part of The Jenkins Family! More
George was absolutely wonderful! He kept me informed every step of the way!! The only drawback was the salesman trying to get you to purchase a new car while you’re sitting there wai He kept me informed every step of the way!! The only drawback was the salesman trying to get you to purchase a new car while you’re sitting there waiting. More
This dealership is great! Sales team goes above and beyond to find you the car that meets your needs and at the price you can afford. The service members are courteous and v Sales team goes above and beyond to find you the car that meets your needs and at the price you can afford. The service members are courteous and very helpful and explain everything. George could not have been better at expediting my service visit. I love this dealership! Won't go anywhere else! More
I normally go to Jenkins Leesburg for routine maintenance. I was unable to an appointment for 2 weeks so I went to Jenkins Ocala instead (appt in 3 days). I was very satisfied with the service an maintenance. I was unable to an appointment for 2 weeks so I went to Jenkins Ocala instead (appt in 3 days). I was very satisfied with the service and the waiting area. Most importantly, no sales people came to the waiting area to convince me to trade in my car which happens every time in Leesburg, even when I tell them not to in the special request area of the appointment process. I will go to Ocala for now on, even though I bought the car in Leesburg. More
Great service the advisor group is the cream of the crop. They get it love this service department They get it love this service department More
I don’t normally write reviews but I had such an incredible experience, I wanted to share it and give credit where due. I called into the dealership as frustrated customer because I had purchase incredible experience, I wanted to share it and give credit where due. I called into the dealership as frustrated customer because I had purchased a certified pre-owned Sonata the end of March, just four months ago. It had already been in the shop for 1 month of those 4 months when Thursday I got in the car and it wouldn't start. The tow truck driver I had to call said it was a dead battery. I called Jenkins and was told the battery probably wouldn't be covered and I would have to purchase a new one. Needless to say, I was a little upset. I ended up talking with my sales person, Nico (Nicolas Estrada Avila) and he told me to bring the car in and if the battery wasn't covered, he would personally pay for it. It is people like Nico, and the way he was willing to go out of his way to make sure I was taken care of, that will bring me back to Jenkins Ocala time and time again. And because of the way Nico went out of his way, he will be the person I contact if I decide to purchase another car. So, if you are looking to purchase a Hyundai and are in the Ocala, FL area, I recommend Jenkins Hyundai of Ocala and Nico Avila as your salesperson. They truly do look after their customers. Have an awesome day! More
Phyllis is an excellent advisor who went above and beyond. Fantastic customer service like this is why I only go to Jenkins for all of my service needs. beyond. Fantastic customer service like this is why I only go to Jenkins for all of my service needs. More
My service provider was friendly and professional. The service was completed in a timely manner. I was very pleased. The service was completed in a timely manner. I was very pleased. More
great great great great great greAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT More
Everything is always done efficiently and everyone is friendly in the service department . Phyllis is the BEST!!! friendly in the service department . Phyllis is the BEST!!! More