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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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April 19, 2022

Very well organized, on time and friendly. Looking forward to continued service with you for the life of our vehicle. More

by Mjmplayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Tyler
Apr 20, 2022 -

Jenkins Hyundai of Ocala responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

April 16, 2022

I was very happy that the service on my vehicle was able to be completed so quickly. More

by danareindollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

April 15, 2022

My most recent encounter was for an oil change and recall. All went well, but on my way home, I noticed the oil change sticker wasn't changed. I had to return to the dealership to check if the oil cha More

by Gigishort
Recommend Dealer
Yes
Employees Worked With
Ben in service dept.
Apr 18, 2022 -

Jenkins Hyundai of Ocala responded

We do apologize for your having to make the trip back to get the correct oil change sticker. Thank you for letting us know so that we can avoid such issues in the future.

April 15, 2022

Stacy my Service person is always on top of everything that needs to be done to my car. More

by jeffyoung45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Jenkins Hyundai of Ocala responded

Your satisfaction is our goal. We are glad to hear Stacy provided you with the service you deserve. Thank you for trusting us with the maintenance of your vehicle!

April 15, 2022

George my service wrier is alway very helpful. My bill was wrong and he immediately got it straighten out More

by Lynn Essick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Jenkins Hyundai of Ocala responded

We appreciate your feedback, and your continued support. We know that valued customers, like yourself, are the reason we are here. We look forward to being of service to you in the future!

April 12, 2022

No parts for manufacture defects to be fixed and left with something don't want More

by simschris1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Agee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Shelley, Eileen Nieto
Apr 13, 2022 -

Jenkins Hyundai of Ocala responded

We do apologize for the delay in getting your vehicle repaired but unfortunately we have no control over obtaining parts.

Apr 13, 2022 -

simschris1979 responded

Then thats a breach of the warranty and the customer should get the money from the repair towards another vechile not purchase the vechile for trade in at bottom dollar sincr its out of commission to try and sell them something to start all over with payments

April 09, 2022

I have used Jenkins Hyundai of Ocala for the last 10 years and can honestly say my experience has always been positive and extremely helpful both in sales and maintenance services. Thank you. More

by grace
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Jenkins Hyundai of Ocala responded

Grace, Grace, thank you so much for your continued business and your glowing review! We appreciate your loyalty more than we can say, and we look forward to being of service to you in the future!

Apr 11, 2022 -

grace responded

Glad to let others know that I feel that you take care of me as a customer as well as you take of my auto. Thank you!

April 02, 2022

As soon as I pulled up for service, personnel were waiting to help. My Sante Fe was brought right in and Courtney my service writer took care of everything. Was out the door 8n an hour and a half. More

by tony_maiolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Hyundai of Ocala responded

Hi Tony, thanks so much for the review! We're so glad we were able to take care of your needs. Please visit again.

April 01, 2022

Was easy to schedule, waiting area comfortable and service completed quickly. Everyone was most helpful. More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber in service
Apr 01, 2022 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

March 31, 2022

Amber did a super job getting our suv through service. She is very detailed oriented. Did not like the idea my car could not be washed at the dealership. I was given a coupon to a car wash who did a nice More

by Kmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only Amber in service
Apr 01, 2022 -

Jenkins Hyundai of Ocala responded

We appreciate your feedback, and your continued support. We know that valued customers, like yourself, are the reason we are here. We look forward to being of service to you in the future!

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