Jenkins Hyundai of Ocala - Service Center
Ocala, FL
1,145 Reviews of Jenkins Hyundai of Ocala - Service Center
Matthew was a wonderful sales person, kind and helpful in everyday. A very clean showroom and comfortable place to wait for your car. Very friendly environment in which to do business. everyday. A very clean showroom and comfortable place to wait for your car. Very friendly environment in which to do business. More
My customer service representative is outstanding and every manner - Kirtsy!! She goes above the boards to help me in every way and to keep my car in great running condition every manner - Kirtsy!! She goes above the boards to help me in every way and to keep my car in great running condition More
Very poor experience. Aaron Fields was incredibly dismissive and uninterested in helping. He had very poor customer service skills and lacked empathy in a situation where even a little compassion wou dismissive and uninterested in helping. He had very poor customer service skills and lacked empathy in a situation where even a little compassion would have gone a long way. More
The staff at Jenkins Hyundai are very friendly and they provide great customer service. George is who I always work with and he goes above and beyond to ensure all my questions are answered and makes sure provide great customer service. George is who I always work with and he goes above and beyond to ensure all my questions are answered and makes sure I feel confident in the service he has provided to me. He is excellent and I will continue to work with him! One of the best! More
Mike my service advisor is amazing! Excellent customer service and very thorough. Extremely satisfied with the work performed on my vehicle! Mike is the BEST!!! service and very thorough. Extremely satisfied with the work performed on my vehicle! Mike is the BEST!!! More
Great communication from Pedro. He clearly outlined the maintenance appointment process and stayed within the completion timeline he gave me. I forgot to ask about the disappearance of the text messaging maintenance appointment process and stayed within the completion timeline he gave me. I forgot to ask about the disappearance of the text messaging and will go back for a quick question and resolution. More
Drove from Gainesville. Oil change and car wash in an hour and the atmosphere and amenities at the dealership were excellent. Thanks for the pleasant experience. hour and the atmosphere and amenities at the dealership were excellent. Thanks for the pleasant experience. More
Awesome service. I brought my Palisade in for the 7500 mile oil change. I had a 10AM appointment time. I arrived at 9:55 and was greeted by a service advisor. He found my name on his tablet and told me to mile oil change. I had a 10AM appointment time. I arrived at 9:55 and was greeted by a service advisor. He found my name on his tablet and told me to leave my key in the car and go inside and relax. I will be called when my vehicle is ready. Well, I did just that. I brought my Ipad with me so I can view my emails and do other stuff on Jenkins Hyundai complimentary wi-fi. I got myself a cup of complimentary coffee and sat down at a table and "played" online. At about 11:15, Mike found me and told me my car was ready. He said it will be brought out front, but first they will run it through the car wash. Shortly afterwards, my car arrived sparkly clean. The service was beyond excellent. The waiting area is top shelf and you can't beat the complimentary coffee. I will continue to go to Jenkins Hyundai for my service needs as long as I own my Palisade. More
I was very pleased with my service experience. In addition to great performance on the basics, the “extras” were exceptional. I was able to get a next day appointment. The service technicians were co addition to great performance on the basics, the “extras” were exceptional. I was able to get a next day appointment. The service technicians were courteous. The car wash was excellent. And, the price was very reasonable. More