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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,145 Reviews

1,145 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 23, 2021

Matthew was a wonderful sales person, kind and helpful in everyday. A very clean showroom and comfortable place to wait for your car. Very friendly environment in which to do business. More

by SHERLMT01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Gemkow
May 24, 2021 -

Jenkins Hyundai of Ocala responded

We are glad to know you are impressed with our facility. Thank you for your business!

May 21, 2021

My customer service representative is outstanding and every manner - Kirtsy!! She goes above the boards to help me in every way and to keep my car in great running condition More

by rjsiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Jenkins Hyundai of Ocala responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

May 19, 2021

Very poor experience. Aaron Fields was incredibly dismissive and uninterested in helping. He had very poor customer service skills and lacked empathy in a situation where even a little compassion wou More

by Nal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Fields
May 19, 2021

The staff at Jenkins Hyundai are very friendly and they provide great customer service. George is who I always work with and he goes above and beyond to ensure all my questions are answered and makes sure More

by ciera_stuewe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Franqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! We truly appreciate your business and we are glad that George and the rest of our team provided you with excellent service!

May 15, 2021

Mike my service advisor is amazing! Excellent customer service and very thorough. Extremely satisfied with the work performed on my vehicle! Mike is the BEST!!! More

by bshadow26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zecco
May 17, 2021 -

Jenkins Hyundai of Ocala responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 07, 2021

Great communication from Pedro. He clearly outlined the maintenance appointment process and stayed within the completion timeline he gave me. I forgot to ask about the disappearance of the text messaging More

by edferer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro at the welcome desk when you initially enter the lobby.
May 08, 2021 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 07, 2021

Always friendly, polite, and respectful. They answer my questions and get assistance if they do not personally know the answer. This is a big plus. More

by Pat
Recommend Dealer
Yes
Employees Worked With
Mike Zecco
May 08, 2021 -

Jenkins Hyundai of Ocala responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience!

May 02, 2021

Drove from Gainesville. Oil change and car wash in an hour and the atmosphere and amenities at the dealership were excellent. Thanks for the pleasant experience. More

by Racerx65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Valila
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Brown
May 03, 2021 -

Jenkins Hyundai of Ocala responded

Thank you so much for your kind words about your service visit! We appreciate your business!

May 01, 2021

Awesome service. I brought my Palisade in for the 7500 mile oil change. I had a 10AM appointment time. I arrived at 9:55 and was greeted by a service advisor. He found my name on his tablet and told me to More

by Rich S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zecco
May 01, 2021 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

April 29, 2021

I was very pleased with my service experience. In addition to great performance on the basics, the “extras” were exceptional. I was able to get a next day appointment. The service technicians were co More

by Katroyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Infantes
Apr 29, 2021 -

Jenkins Hyundai of Ocala responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

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