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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.6
1,148 Reviews

1,148 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 31, 2018

Service Everything was good. The people were friendly, but I was lied to. I was told they were going to check and fill my fluids and they didn’t. The one thin More

by dperez79.dp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 31, 2018

Service Appointment Always good work. A little long wait for an oil change but its worth being thorough. Kirstie provided great customer service and squared it all away i More

by MERKE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

Service on my car I really like my service advisor. He was kind, polite. Explain every to me I will be back for my next service call. Thank You! By the way I love More

by NORMASKILLETT1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jewell
May 31, 2018

Oil change I came in for a oil change I have never had a problem with this dealer. They are always nice and get you out as fast as possible. The coffee and donut More

by JLJ1030DOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018

great people and excellent service. I bought a used elantra and always had it serviced at your place of service. A great group of people. Now I bought a new elantra and will for sure h More

by TERRYKINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Estrada-Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Eason
May 31, 2018

Service department/ sales manager/ service manager I purchased my vehicle a month ago and I have been in their service department three times since I purchased my vehicle with them and they fixed it on More

by AMONCADA0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Catalanotto
Jun 01, 2018 -

Jenkins Hyundai of Ocala responded

We are so sorry for the sub-par experience you have had during recent visits. Our Service Manager should have reached out to you by now to address and resolve your concerns. Please email me, at your convenience if you need further assistance with this matter, at maria_patino@jenkinscars.com. Thank you kindly, Maria Patino, Customer Relations Director, Jenkins Auto Group.

May 30, 2018

Friendly and courteous Keith is responsible and a friend always looking out for the customer in whatever he does with service to our family car. He deserves a promotion More

by WAYNEMORROW14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in Service he deserves a promotion
May 30, 2018

Very Quick and Efficient Service From the moment I pulled up the process was very well planned and handled flawlessly. I was greeted by the service tech at my car door who noted my se More

by B.VOGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Powell
May 30, 2018

Awesome service At Jenkins, you always have a pleasant experience. Everyone is courteous and knowledgable and eager to make your visit a very nice and informed one. More

by TANDVHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Van, Gus Saucedo
May 30, 2018

Recall checks I dropped my car after making an on-line appointment for a thorough inspection of recalls and other service needs. Fortunately I didn’t need the engi More

by Meghan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
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