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Jenkins Hyundai of Ocala - Service Center

Ocala, FL

4.5
1,149 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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1,149 Reviews of Jenkins Hyundai of Ocala - Service Center

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May 25, 2018

Service They went out of their way to help us. Very friendly and reliable. They always take care of our car when we bring it in for servicing. More

by judi.pr73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018

Not satisfied 2 new batteries in 3 years! Was charged $90.00 for one yesterday. Paid 30000 for a car with batteries that don't last. My safety is important to m More

by SANDTRAPSUZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Maria Patino, Sean Eason, Aaron Fields, Salvatore Pistone, Josue Molinari-Ruiz, Gabriel Escobar
Jun 06, 2018 -

Jenkins Hyundai of Ocala responded

We are sorry to hear that you are dissatisfied with the service you were provided. Batteries do carry their own manufacturer warranty and we will certainly submit a claim when the warranty is still available. Please contact our Service Manager Aaron Fields, and he will be glad to look up the service history to see if there is anything we can help with. We appreciate your patronage and the honest review. (352)620-2264

More
May 24, 2018

05/24/2018 I always have enjoyed my service appointments. But I don't like salesmen bugging me. When I'm ready to get a different vehicle I will take steps to More

by pagirlinfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 24, 2018

Excellent The service department is very efficient. I love the valet service. Aaron Fields and Kirstie Glishke take good care of me. Mr Stine is very helpful. L More

by Kipp44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Fields
May 24, 2018

My experience with Jenkins Hyundai is always great! Jenkins Hyundai of Ocala is awesome. I never have issues when I get my vehicle serviced with them. Everyone is friendly and everything done in timely More

by tp_brunette90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Damore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Patino, Jason Devilbiss, Aaron Fields, Salvatore Pistone, Megan Westrick
May 23, 2018

Usual great service! I purchased my 2012 Santa Fe from Jenkins of Ocala and have been very happy with the service of my vehicle. The service rep, George was very kind and More

by KDVKOLLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 23, 2018

Maintenance Oil change and replaced on board cabin air filter. Done quickly and the service advisor George Franqui was very professional. They also did a free wh More

by TOM4PUTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George must be new,not on above list.
May 23, 2018

Poor service I have been going to this dealership for 2 years receiving several different services on my car came in a few weeks ago spent around 60 dollars on ser More

by POWELL_LEIGHANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I absolutly loved George when he worked there he was so helpful always explained what I needed done and broke down all the prices unlike my last tech who didn't even tell my what services i needed
May 23, 2018 -

Jenkins Hyundai of Ocala responded

We apologize for the negative experience you have had. Your satisfaction and patronage are very important to us. We will be certain to address with our team, as communication is vital to the service we provide you. Please email our Service Manager, Aaron Fields, at, Aaron_Fields@jenkinscars.com as we were not able to match the name on this review to a vehicle. We look forward to earning your trust back and appreciate the honest feedback. Thank you.

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May 23, 2018

JUST IN FOR OIL CHANGE-TOOK 2.5 HOURS service was performed as needed. the wait was longer than normal for just an oil change. service reps pleasant to deal with- length of work time More

by LUCIAM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirstie Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PETE- VERY GOOD NOT ON YOUR LIST, Aaron Fields
May 23, 2018

Came in with flat tire. Came in with a flat tire. Found out that there was a nail in the tread. Was also given a report on the tread-life remaining on all four tires. Tire wa More

by KYLEKE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
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