Back

Jenkins Kia of Crystal River

Crystal River, FL

4.7
3,911 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
Contact Dealership

1850 SE Us Highway 19

Crystal River, FL

34429

Directions

By Type

Showing 3,911 reviews

June 11, 2021

Went to the dealership in Crystal River originally to get away from Jenkins. The other dealership was friendly and small. Treated like people not just another face More

by MARGIEQ52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Jenkins Kia of Crystal River responded

We do apologize for your negative experience. If you have any questions or concerns you would like to discuss, please feel free to contact me at the dealership anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

June 10, 2021

I’m always greeted with a smile, they give me updates about when my car should be done. And they always explain the bill to me. More

by MURIAHAARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We are very happy to hear our team provided you with excellent customer service!

June 08, 2021

My experience was very good. All personnel was very professional, kind and helpful! The only thing I noticed is the price listed on the internet was jacked up by 10,000 dollars. I wish the real price More

by LOISZIEGLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trenton and Bill , Desiree Bower
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your valued review!

June 08, 2021

Great customer service in Timmy Torres very great person to work with he knows his stuff. would send people there for their great service and great deals. More

by CFLORALCITY3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star rating and your recommendations!

June 08, 2021

The people seemed very nice, but I waited over three hours for an oil change which I'd scheduled over a week before. They appeared to be overbooked. More

by THEDORMOUSE
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

I do apologize for the experience you have had with us. I would like the opportunity to regain your trust in Jenkins KIA of Crystal River. If you could give me a call at the dealership, whenever it is convenient for you. I would like to discuss your experience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

June 08, 2021

Very professional work performed on time estimated. Personnel were attentive and knew their products. Had nice waiting room complete with coffee, snacks and computer terminals too. More

by DALEKIRK710
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to review your experience, and giving us a 5-star rating!

June 07, 2021

worst car buying experiance i ever had!! the sales manager lied and tried to remove dealer added items after the sale. the salesman was semi honest. when we asked for these items to be returned they s More

by rcan08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MELISSA TEACHMAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : syad in sales. sales manager ?, Desiree Bower
Jun 16, 2021 -

Jenkins Kia of Crystal River responded

Good Afternoon Rita, I do sincerely apologize for your negative experience. I would like to discuss any questions or concerns you have with your recent purchase. If you would, please contact me at the dealership anytime. Thank you, Desiree Bower Customer Relations Manager 352-564-8668

Jun 16, 2021 -

rcan08 responded

nothing to talk about. its a been said in the review. Worst buying experiance ever! i hope to never enter your showroom again, that said our service experiance was great! sales could learn from service department.

June 07, 2021

Justin my service technician was extremely helpful and kept me informed. All personnel was courteous and makes you feel like your family. Thanks to all More

by B22BUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for this awesome review!

June 07, 2021

Justin was amazing, attentive to all our needs! The greatest customer service we have seen in a long time. Jenkins very lucky to have him. More

by Plascuola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

We ARE very lucky to have Justin! Thank you for your 5-star rating!

June 05, 2021

Seems a little less friendly since the change of ownership. Hoping things improve. Seemed a little cold and missing smiling faces. Hoping for improvement on next visit. More

by SWINBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabitha Hemer
Jul 16, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your honest feedback. We can definitely use this to help us in the future!

...
230
...