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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,882 Reviews

1,882 Reviews of Jenkins Kia of Crystal River - Service Center

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April 30, 2025

Great service and great staff! !! This dealership always makes routine maintenance easy!!!! Lobby is always clean and inviting!!!! More

by ERIN.FIELDS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

This is a greatb dealership hats off to GM Dave. Once again I made a service appointment online for an oil change and once I got there again I was treated great. My service advisor Dave took excelle More

by PSPYODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Everyone was so pleasant especially Mr Turner! My car was done quickly & I’ve told several people about the great service! More

by BSCHMIDT71267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

They are handling the recall well. I was pleased my car passed the test, love my Seltos More

by dogpause1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

April 26, 2025

My service advisor was Will. He was amazing. The service center is very attentive. Nice dealership. More

by COLLINSDAWN04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

April 25, 2025

great service fast and efficient, good price and value, waiting area clean and nice amenities More

by JEFFSEAVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

April 25, 2025

In for oil change and tire rotation. Vehicle taken in immediately and work completed in a timely manner. As usual Devin was a pleasure to work with! More

by MININNI.J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

April 24, 2025

I brought my car in to be serviced. I was told if there was something that needed attention that Steve would come discuss it with me. He came when my car was serviced. I paid the bill a More

by CWHEATON23
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. For questions pertaining to the recommended services on you inspection sheet, please contact your service advisor, Steve, at 352-564-8668 ext. 5246. Sincerely, Jaimie Cummings Customer Relations Manager

April 23, 2025

From my 1st phone call with Mira, to walking in the door for my appointment and being helped by Steven, it was an exceptional customer service experience! More

by WPADGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

April 19, 2025

William was amazing, he gave me the best customer service I’ve ever had in a dealership. I feel really good about the service on my car. The car ran perfectly and it was clean after service. Thank you, Willi More

by wmahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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