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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.8
686 Reviews

686 Reviews of Jenkins Kia of Crystal River - Service Center

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May 16, 2022

I tried to phone for a service appt. I did that 3 different times and days. Service dept did not pick up, Receptionist tried to assist by taking my name and number but no one called me. More

by Mrscorky
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 17, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know the glitches in our system that you encountered, We are working hard to improve every day! We appreciate your business and your honest review.

May 16, 2022

They was able to get me in on short notice. The staff was very friendly and fast at getting me in and out. More

by LISAKIRBY912
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 17, 2022 -

Jenkins Kia of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

May 13, 2022

I have been bringing my vehicle here for service for the last couple of years. At all times I have found them to be very professional and very accommodating. They always make you feel most appreciated and s More

by PSPYODA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 13, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your recommendation and your 5-star rating!

May 13, 2022

Service was very good but the soda machine needs to be filled other than that it was great More

by robertward352
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 17, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your 5-star rating and thank you for notifying us that it needs service.

May 13, 2022

Arrived a little earlier then my appointment was met by a nice Ladie who greeted and directed me to the office to check in. Was met by a very helpful person. Everything went very perfect. Thank you to Jenkin More

by HAG357
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 17, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your kind review!

May 12, 2022

You quoted me $330 for a new battery I got it at autozone for $209 installed. Seems like a mighty big piece of profit for you. Will be looking for someone else to handle my car. More

by SRMARTIN
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
May 13, 2022 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to discuss your concerns, please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

May 12, 2022

I was impressed by Amanda's attention to detail, friendliness and professionalism while I was getting an oil change and tire rotation. The service was timely and reasonably priced. s More

by EMESSLER1951
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 12, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your PERFECT rating!

May 12, 2022

Somehow our appointment must’ve fell through the cracks but Mo was able to get us in regardless. She kept us informed every step of the way. Will definitely do business with them again in the future. More

by Kathy
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 12, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

May 11, 2022

Professional very polite and courteous exceptionally friendly which makes you feel relaxed when you there getting your car serviced! More

by LOUZENABABY
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 12, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 11, 2022

Amanda my service advisor was great everything was great. Car was done quickly, and came back washed Thanks! More

by LJMCHM
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
May 11, 2022 -

Jenkins Kia of Crystal River responded

We appreciate your 5-star rating!

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