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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,934 Reviews

1,935 Reviews of Jenkins Kia of Crystal River - Service Center

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July 01, 2025

Misleading sales associate Israel gave great deal, but lacked information on full consequence of said deal More

by jessicaburnsfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel
Jul 02, 2025 -

Jenkins Kia of Crystal River responded

Hello, Your sales experience is important to us. We would like the chance to speak with you about the level of communication and customer care you received from our Sales Team when purchasing a vehicle. Please give us a call when you have a moment to further discuss your feedback in greater detail. Thank you, Your Team at Jenkins Kia of Crystal River (352) 770-8237

June 28, 2025

Very professional and all the employees are very polite and respectful. Kia place are extremely clean and very comfortable! Thank you More

by DORINGW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Jenkins Kia of Crystal River responded

We're glad you enjoyed your experience at Jenkins Kia of Crystal River. Thank you for the kind words and take care.

June 28, 2025

The entire service experience was professionally handled and everything O needed was taken care of. Excellent service More

by JUNIORMGONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your feedback. We're glad our team at Jenkins Kia of Crystal River provided you with a seamless experience.

June 26, 2025

Steven Caron is very friendly and knowledgeable. He kept me informed and the work was done timely. Everyone at the dealership is friendly and always have a smile when I am greeted. Thanks to all and More

by NAN1006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your kind words and recommendation. It's great to know our team at Jenkins Kia of Crystal River made your visit pleasant. Wishing you all the best.

June 26, 2025

Staff is fine - nice, attentive, knowledgable. Service took a long time for a simple oil change. Needs to get better for simple maintenance service. More

by groessler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We will certainly use this as a coaching opportunity for our associates. Thank you, Jaimie Cummings Customer Relations Manager

June 25, 2025

Thank you for the thorough service and excellent communication. Everyone is so friendly and knowledgeable. More

by KENNA McLeroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Jenkins Kia of Crystal River responded

We appreciate your kind words and are glad you had a positive experience with our team at Jenkins Kia of Crystal River.

June 24, 2025

Very satisfied with the work on both our cars. Very fast service. I will use your service dept again for our cars in the future! More

by Jackie Blersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

A fine dealership. I only wish Jenkins Kia could also have branch in Spring Hill. More

by MMADDEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Jenkins Kia of Crystal River responded

We're pleased that you had a positive experience with Jenkins Kia of Crystal River. We'll pass along your suggestion to the team. Take care.

June 21, 2025

Service was great, I'm very satisfied with work that was done ,at Jenkins Kia. More

by AMERICAN1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Jenkins Kia of Crystal River responded

We appreciate your kind words and are happy that you’re satisfied with the service at Jenkins Kia of Crystal River. Take care.

June 21, 2025

Everyone was just as nice as they could be courteous respectful I got my car in and out kept me updated on what they were doing with it, but the problem is I’m still having the same problem as soon as I More

by PEACEBEWYOU2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jenkins Kia of Crystal River responded

Hello, We appreciate your feedback. Please contact us at your earliest convenience to discuss your review further. Thank you! Your Team at Jenkins Kia of Crystal River (352) 770-8237