Jenkins Kia of Crystal River - Service Center

Great place, very helpful. Always make sure I’m take car of as soon as you walk in the door! Job well done for me of as soon as you walk in the door! Job well done for me More

Service was great although service rep's could notify each other when a customer is waiting for a rep not at their desk. My rep was in the service area and I had to ask for another rep to notify him I w each other when a customer is waiting for a rep not at their desk. My rep was in the service area and I had to ask for another rep to notify him I was there to pick up my vehicle. I waited about 15 minutes before I asked. More

First visit since Jenkins purchased. Times on receipt not accurate, took 2 1/2 hours if not longer to get serviced. Facility was better than when Citrus owned it. Personnel was not as friendly when Citrus ow accurate, took 2 1/2 hours if not longer to get serviced. Facility was better than when Citrus owned it. Personnel was not as friendly when Citrus owned dealership. If I didn’t have the prepaid maintenance, I would not return to Jenkins. More

I enjoy taking my car to Kia to be worked on. They always do a great job and I am able to get the work done with a great way to pay on the bill with Sunbit. do a great job and I am able to get the work done with a great way to pay on the bill with Sunbit. More

after my car was kept after three days I returned to pick it up and it was just plain dirty on the outside every time I came to citrus kia my car was always freshly washed.I hope this tridtion will continue it up and it was just plain dirty on the outside every time I came to citrus kia my car was always freshly washed.I hope this tridtion will continue I have always been treated Ienjoyed driving the 2021 kia serento but 49,000+is way to much for this retired couple More

I was met all most immediately at the door and was helped by Dave. I had a lot of work completed and your staff was very aware of my time restraints and met them as promised. by Dave. I had a lot of work completed and your staff was very aware of my time restraints and met them as promised. More

Excellent customer care which is why I am a always bragging about bout my vehicles, the warranty that comes with the vehicle and the care I receive from Kia. bragging about bout my vehicles, the warranty that comes with the vehicle and the care I receive from Kia. More

Very courteous and friendly customer service! A pleasure to bring vehicle in for service. Appreciate knowing ahead of time length of service time so can plan for drop off or wait. to bring vehicle in for service. Appreciate knowing ahead of time length of service time so can plan for drop off or wait. More

Does service department was very slow I had a 1:30 appointment to have two tires put on my car and I was there till 3:20 two out almost 2 hours later for two tires then when I left the dealership all appointment to have two tires put on my car and I was there till 3:20 two out almost 2 hours later for two tires then when I left the dealership all four tires were not the same inflation there was there was two pounds less here and there and one here they never really checked it The young fell are taking care of me I know he was new but he didn't come out and keep me advised the whole time I was sitting there in fact I had to get up after I was done reading a magazine I bought from home I had to get up and go find out what happened my car and what two tires while I was waiting for so long and it just happened that they they had the paperwork just came there today feller but no you have to it has to be run like it used to be at least the people kept up to date with you they told you what was going on and what was happening so you knew you just wasn't sitting there in the dark I do hope it gets better because you done the work key is done to work on my vehicle the whole time but if it's going to be this bad of shape then I'll have to go to a different dealership I'm sorry thank you More

Amanda always goes the extra mile in ensure complete customer satisfaction. She is always thinking of the customer first, she explains what need to be done and puts it in a way that everyone can underst customer satisfaction. She is always thinking of the customer first, she explains what need to be done and puts it in a way that everyone can understand. Keep up the good work Amanda More