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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,891 Reviews

1,891 Reviews of Jenkins Kia of Crystal River - Service Center

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January 28, 2023

Very nice visit. Pleasant and very personable. It took a little longer for our wait but we were kept up to date on the progress of our vehicle for additional servic More

by jimlwilson624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jan 30, 2023 -

Jenkins Kia of Crystal River responded

We do apologize for the length of wait time. We are working diligently to improve every day. Thank you for your 4-star rating!

January 28, 2023

Fast polite service . Never pushy. I didn't wait long at all for my appointment. Excellent customer service . I'm very happy with the crystal river location. More

by JUNIELOVE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jan 30, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

January 27, 2023

Excellent customer service. Dave is a very caring person and will make sure the job is done right! More

by JollyPatty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

January 26, 2023

Thank you Dave in Service. He was extremely helpful. I will use Jenkins for all my work! More

by WILLIAMERICKSON777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

January 26, 2023

Very Fiendly, Personable, Accommodating, Efficient, Knowledgeable, Excellent work, Waiting Room IS Clean, Comfortable, Inviting, Etc, Etc, Etc.... More

by CAROLPORTER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
Jan 27, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

January 26, 2023

Exceptional customer service and the service department is fast and trustworthy. The friendliest dealership in Florida. More

by JOHNPALMER1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stewart, Roger Bailey, Bill Linnins
Jan 26, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your PERFECT rating!

January 23, 2023

Didn’t have their ducks in a row when selling me a car was super excited about it and then basically took it back and gave me back my trade in More

by BBANDREWS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Jandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Jenkins Kia of Crystal River responded

I am sorry that your experience was only a 1-star. If you would like to discuss your experience with me, I would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 1051

January 21, 2023

When I got to the service department I was met immediately by Justin who knew me by name and had sold me one of my cars. My car was ready quicker than expected. I have purchased three cars from t More

by PATSTEERE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Jan 23, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

January 21, 2023

the amenities were excellent. the staff is very friendly and appear to care for their customers More

by WARP.EIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

January 21, 2023

always a pleasure to deal with DAVE. Knowledgeable and easy to deal with. always clean and neat area. More

by ddhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team provided you with great customer service!

Jan 23, 2023 -

ddhaas responded

the kia team in crystal river has always treated me like family. Never a problem that couldn't be fixed. I have bought 5 new vehicles from them and will still shop and get service there when needed.

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