Jenkins Kia of Gainesville

Great Service Melissa is an awesome service advisor!! We had some warranty work and s fan blower motor that went out. She was on top of everything and detailing t Melissa is an awesome service advisor!! We had some warranty work and s fan blower motor that went out. She was on top of everything and detailing to us what was happening. They recommended some other services and weren't high pressure about them! More

Waste of time My husband and I went to the dealership to test drive a 2020 Kia Telluride. We are in the market for a new/bigger vehicle as we are expecting baby #2 My husband and I went to the dealership to test drive a 2020 Kia Telluride. We are in the market for a new/bigger vehicle as we are expecting baby #2 in late November. After the test drive, we agreed on a price with Doug, the GM, but had to leave to pick up our son from daycare and get our checkbook from home (as we had no intention on buying a vehicle that day). Doug suggested that our sales associate go with us to our home to get the checkbook AND to pick up our son... Absolutely not! When we returned to the dealership no more than 30 minutes later, the monthly payment had increased by $100. After spending 5 hours at the dealership with my 2-year-old son (who had not had dinner yet), we told our sales associate and Doug (GM) that we would make a decision by 9 PM, but could not stay any longer because my son was starving, exhausted, and restless (it was now after 7 PM). My husband contacted our sales associate by 9 PM and informed him that we had agreed on the deal and would like to purchase the vehicle. My husband was then told that he would be contacted first thing in the morning. After numerous attempts at reaching our sales associate starting at 8:00 AM, my husband received a text message at 3:30 PM stating that the car had been sold. If you are looking for a Kia, steer clear of this dealership! Do not waste your time with the dishonest and unprofessional employees of Jenkins Kia of Gainesville. We will most likely purchase the Kia Telluride in the next few weeks in Ocala or Jacksonville, but we will not step foot in the Gainesville location ever again! Also, do not go by the prices advertised online as they are not correct. Every car on the lot is advertised at a much lower price online. The Kia Telluride we were interested in purchasing was advertised at around $43k online, but was $52k at the dealership. 😏 More

Great service Great service, nice team, fast service and over all just a very great experience. They dropped me off at work and picked me up again. Thanks! Great service, nice team, fast service and over all just a very great experience. They dropped me off at work and picked me up again. Thanks! More

Melissa rocks! Melissa O'shea is awesome. My son put diesel gas in his Kia & needed to be towed. Melissa gave me a phone number for a towing company that they use. H Melissa O'shea is awesome. My son put diesel gas in his Kia & needed to be towed. Melissa gave me a phone number for a towing company that they use. He came right away & my son's car was towed. Melissa helped my son (who's a new driver) get a claim filed with Geico, and took care of all the details. She is truly an asset to Jenkins Kia! More

I bought a truck Completel liars Changed the price at the end wasted my day when I called back one said they had to pay the bank off to take me which is faults anothe Completel liars Changed the price at the end wasted my day when I called back one said they had to pay the bank off to take me which is faults another manager called and said it was a added care package complete b.s I wouldn’t recommend doing business with them told me to come by and we’ll work it out told him to give the money he Stole he said he couldn’t do that More

Service appt Excellent facility and staff! Everyone was friendly and I that I was a priority even when the lobby was full of other customers as well Excellent facility and staff! Everyone was friendly and I that I was a priority even when the lobby was full of other customers as well More