Jenkins Kia of Gainesville

Excellent customer service Misti and the service team are great. The repair required parts to be ordered so a loaner was provided and they were very prompt with their pick up an Misti and the service team are great. The repair required parts to be ordered so a loaner was provided and they were very prompt with their pick up and ride service. My car was returned running great and looking clean. A bit of a grease odor inside the car after the repair was completed was quickly addressed and remediated. More

Surprised! I had missed/over looked a damaged driver door when I purchased my truck. The top of the door was protruding into the air stream and at interstate sp I had missed/over looked a damaged driver door when I purchased my truck. The top of the door was protruding into the air stream and at interstate speed making a irritating noise. They took it to the body shop for inspection and told me they'd adjust it and have it back in 15 minutes. I said, "I don't believe an adjustment could work. Well, I was shocked! While not prefect like a new door, it was amazingly close. I was at dealership a total of maybe 30 min. Willy had offered me a vehicle if needed. I was very impressed with my experience. More

best service ever I am so glad I went to Jenkins Kia Of Gainesville spoke with Alison Ray the sweetiest most nicest person ever thank you for my new car I LOVE IT I am so glad I went to Jenkins Kia Of Gainesville spoke with Alison Ray the sweetiest most nicest person ever thank you for my new car I LOVE IT More

Steve did an Excellent Job Steve Kinder, helped me in January of 2016 to buy a Kia Sorento and he did a fabulous job helping me buy a 2019 Kia Sorento that I didn't know I wante Steve Kinder, helped me in January of 2016 to buy a Kia Sorento and he did a fabulous job helping me buy a 2019 Kia Sorento that I didn't know I wanted to buy. He is very professional in the way that he approaches his craft. More

Great Service Really appreciate the job done during the service visit. The fact that they also drove us home and picked us back up so we could get the car when the Really appreciate the job done during the service visit. The fact that they also drove us home and picked us back up so we could get the car when the servicing was completed was really great. And they even washed the car for us! Great job. More

Bait & Switch This dealer advertises a 2012 Kia Soul on their website for $5991. Last week a friend of mine tried to buy it for his teenage son. He was told the ad This dealer advertises a 2012 Kia Soul on their website for $5991. Last week a friend of mine tried to buy it for his teenage son. He was told the ad was a mistake and the car could not be sold because of a “safety issue”. They then directed him to a car they wanted $10,000 for. This week I checked and the same car is still being advertised. I was contacted by Mr. Lipscome. Here are his explanations: The car isn’t available. I have others though “Has it been sold”? No it failed a safety inspection “Isn’t it being sold as is? What’s the safety issue?” That’s ok. I’d have to get it inspected pre-purchase anyway. What’s the safety issue?” “That’s what it’s being inspected for?” I thought it failed the safety inspection? “We can’t sell a car that doesn’t pass safety” Great, so it’s being repaired then? What are the repairs and when will they be completed? Sure looks like a classic bait and switch to me. Stay away. More

The car is not here After driving 90 miles to purchase a car listed on Cargurus, we were told it was in Georgia and it must have been sold. After we drove partly back hom After driving 90 miles to purchase a car listed on Cargurus, we were told it was in Georgia and it must have been sold. After we drove partly back home, they called and said it was our lucky day , they found the car in service. We did not turn around. We are looking for a car elsewhere. More

Service Department is terrible!!! Took my Kia Sorento in for oul change and car wash. Something happened in shop that caused my paint to turn yellow during detailing. Service manager C Took my Kia Sorento in for oul change and car wash. Something happened in shop that caused my paint to turn yellow during detailing. Service manager Corey was Very unperfessional in the handleing of this matter. Basically called me a liar and said that this didn't happen there and will not fix it. I will never trust in this dealership again !! More

Wondeful Everyone was very nice and considerate! They helped me get a new car when I was looking for a used! I would highly recommend anyone that works there!! Everyone was very nice and considerate! They helped me get a new car when I was looking for a used! I would highly recommend anyone that works there!! More