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Jenkins Kia of Gainesville - Service Center

Gainesville, FL

4.5
356 Reviews

356 Reviews of Jenkins Kia of Gainesville - Service Center

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June 27, 2021

They were so nice and attentive. I hate going into shops or waiting around I always feel awkward and fidgety, but they made it comfortable and made sure I was taken care of. The mechanic met me himself More

by JM
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer, Melissa OShea, Blake Robinson
June 26, 2021

I was pleasantly surprised at how welcoming and warm everyone was! I was greeted, introduced to my service rep, and was out the door! I had a scheduled appointment for the next morning. They called th More

by drane_cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
June 26, 2021

Joseph is an excellent service advisor and an asset to your company. More

by mjbren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 28, 2021

Melissa was super nice from the very beginning. She was extremely helpful and was able to explain everything that the car needed in a way I could understand. More

by lbonano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
May 25, 2021

My visit was a great experience as always when I get Melissa as my service lady . She’s great she always keeps me informed. Thanks More

by Renae 2017
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
May 15, 2021

The service center is knowledgeable, friendly, and efficient. Joseph answered all our questions and was a pleasure to work with. Steve was our sales representative and remembered us from years ago. Th More

by broughtonj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer
May 15, 2021

Service was performed in the time frame given. Was updated along the way. No pressure to get additional services. Explained why other items were recommended or when they would be needed. More

by seywhen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 13, 2021

They were very professional and knowledgeable. I got in and out quickly. Service staff kept me informed of the progress on my vehicle. Clean waiting room. More

by teresa.l.edgington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 05, 2021

If you enjoy getting oversold and fleeced then Joseph is the service advisor for you. Make sure you review everything and sign it before you leave. Go elsewhere for service. More

by mwredsox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Cofer
April 29, 2021

Had an 8 am appointment Melissa had service order written up promptly and car was in for service promptly at 8 am. Melissa took the time to contact finance to check on our service contract which was missing More

by ptaylor42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
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