Jenkins Kia of Ocala

Great Dealership...except for one thing Fabio is a great salesman and everyone was excellent to deal with including the service department. The only downside is that they have multiple thou Fabio is a great salesman and everyone was excellent to deal with including the service department. The only downside is that they have multiple thousands of dollars of dealer add-ons that if you don't want them it is too late and they can't take them off (for example coatings, etc). I get that the dealership makes money off of the add-ons but when it comes to things like expensive coatings, that should be added at the customers concurrence after the sale of the vehicle. More

Always on time I’m perpetually impressed with how this service center can gauge the time it will take for my car to be done. It rarely, if ever, goes over their tim I’m perpetually impressed with how this service center can gauge the time it will take for my car to be done. It rarely, if ever, goes over their time estimate and is usually less, which is always a treat. Staff are always very friendly and helpful. I’ve never been in a dealership like this before and I love it. More

Jose Moret, Sales Consultant, Excellent Experience Jose Moret is very pleasant. I described the vehicle I was looking for and he was very helpful. We found a very nice vehicle. I get lots of complim Jose Moret is very pleasant. I described the vehicle I was looking for and he was very helpful. We found a very nice vehicle. I get lots of compliments on the car. Thank you for making the buying experience a pleasure. More

Fantastic Service Arrived a half hour early, 8:00am, thanks to no traffic and was taken right away. We were in our car and leaving by 8:45am.. Arrived a half hour early, 8:00am, thanks to no traffic and was taken right away. We were in our car and leaving by 8:45am.. More

Awesome Cris is always helpful and listens to my concerns. His advice is always in my best interest. No pressure at all. Great person. Treats my like family. Cris is always helpful and listens to my concerns. His advice is always in my best interest. No pressure at all. Great person. Treats my like family. More

My experience I was there getting my service done on my Optima and Jamie fielding asked me politely to have a conversation about my new car now , from there the exp I was there getting my service done on my Optima and Jamie fielding asked me politely to have a conversation about my new car now , from there the experience with Jamie was a pleasant one . He was able to answer all of my questions even go beyond the expectations to help me get the car I need it More

Another awesome job! Had another great service appointment with Kia. Callie was informative and kept me up to date on everything going on. Lucky for me the battery died wh Had another great service appointment with Kia. Callie was informative and kept me up to date on everything going on. Lucky for me the battery died while there instead of with me. There was a system update that needed to be updated which was done while my car was there. Also my driver's side window is going to be repaired when the part comes in. Every time I go, Kia is amazing and helpful. More

Easy Oil Change My daughter and I went in for an oil change, everyone was super nice and very easy to work with. They made the process very easy. My daughter and I went in for an oil change, everyone was super nice and very easy to work with. They made the process very easy. More

The service department is awesome at Jenkins KIA This is our second visit to the service department at Jenkins Kia Ocala, FL. Both times have actually been very pleasant. The waiting area is very c This is our second visit to the service department at Jenkins Kia Ocala, FL. Both times have actually been very pleasant. The waiting area is very clean and comfortable. We were greeted upon our arrival and then welcomed by our service advisor, Chris. He explained everything to us, gave us a completion time and kept us informed. This service department is a welcome change from what we have experienced before with GM and Ford. More

Polite helpful and good coffee As always i was treated great. It was raining so I declined a free ticket for a car wash. The coffee machine was a welcome on a chilly day. As always i was treated great. It was raining so I declined a free ticket for a car wash. The coffee machine was a welcome on a chilly day. More