Jenkins Kia of Ocala

Awesome customer service Profesionalism, friendly, excellent customer service. People are easy to speak with and answers questions without problems. Sales Dept have sufficient Profesionalism, friendly, excellent customer service. People are easy to speak with and answers questions without problems. Sales Dept have sufficient knowledge of the cars, features, etc. More

Worth the trip I went to Jenkins Kia of Ocala, because of my previous buying experience with Jamie Fielding. Jamie is a great salesperson and worth the trip. I went to Jenkins Kia of Ocala, because of my previous buying experience with Jamie Fielding. Jamie is a great salesperson and worth the trip. More

Very Happy with the Experience The work was done quickly and professionally. The work was don in a timely fashion as promised. I will definitley be back for future service needs. The work was done quickly and professionally. The work was don in a timely fashion as promised. I will definitley be back for future service needs. More

Great service! Customer service went above and beyond my expectations. Their knowledge of the services needed is exceptional. Thanks for the outstanding and excepti Customer service went above and beyond my expectations. Their knowledge of the services needed is exceptional. Thanks for the outstanding and exceptional service. Michael Fritch. More

How you make the customer feel The one thing that a person will always remember is how you made them feel. I felt pampered. Jarrell and everyone there was out to make sure I was bei The one thing that a person will always remember is how you made them feel. I felt pampered. Jarrell and everyone there was out to make sure I was being taken care of. Excellent customer service means treating coworkers as customers. I was noticing good intereactions between coworkers as I was waiting on my vehicle, The lounge and WiFi also allowed me to get some work done while waiting. Keep striving for this excellence and it will pay off. More

Good job The service department exceeds in customer service compared to sales department. They are friendly and very accommodating. They are definitely an exc The service department exceeds in customer service compared to sales department. They are friendly and very accommodating. They are definitely an excellent assett to Kia company. More

My third lease from this Kia dealership I have leased 3 KIA sorento's and purchased 1 my son's 2013 Sorento. from this Kia dealership you will not be able to fined a more honest, professio I have leased 3 KIA sorento's and purchased 1 my son's 2013 Sorento. from this Kia dealership you will not be able to fined a more honest, professional, team to work with Fabio, Jamie, and Guy. 5 stars. More

very nice and very professional, caring We really enjoyed our visit at Jenkins Kia of Ocala. It was a really unique, nice car buying experience. People were very professional and friendly We really enjoyed our visit at Jenkins Kia of Ocala. It was a really unique, nice car buying experience. People were very professional and friendly as if they were interested in us. They were comfortable to be around. More

A Half Day in School I went in to have my car serviced - no appointment. Mike, my regular service adviser, was there and took care of me immediately. While I was waiting I I went in to have my car serviced - no appointment. Mike, my regular service adviser, was there and took care of me immediately. While I was waiting I met Jamie. He saw me looking at some brochures and we began talking. Although I wasn't looking to get a new car now he took the time to show me the changes in the 2019 versus my 2017. I currently am in the second year of a four lease. He showed me the financial benefits between leasing and owning. We went for a test drive. Although I wasn't financially ready to own a new car, I "bit the bullet". The long term benefits couldn't be ignored. The time was right. Jamie brought me to Tim who expertly took care of the paper work and all my questions. Jamie introduced me to Fabio who took me to school and showed me all the available apps for use with my new Optima. Nobody before him in any dealership was as thorough in explaining all the capabilities. Jamie, Fabio and Tim were a team with no equal. They cared for me, explained and answered all my questions honestly, and resolved all issues favorably to me. Together with my service adviser, Mike, they are the reason I will continue to do business with Jenkin's Kia. Thank you, gentlemen. More

We really enjoyed our visit. We have bought Kia Sorento's before this is our third. We have always been really happy with the dealership and the people that work there. Every one We have bought Kia Sorento's before this is our third. We have always been really happy with the dealership and the people that work there. Every one is very helpful and professional when helping you get what you want. More