Jenkins Kia of Ocala

Courteous, professional and attentive I came in for my first oil change on my Kia Soul I only have 3150 miles I was approached by a sales person, Jamie Fielding and his manager Guy Rodas I came in for my first oil change on my Kia Soul I only have 3150 miles I was approached by a sales person, Jamie Fielding and his manager Guy Rodas the number guy. They immediately explained that they could give me a 2019 to replace my 2018, 6 months old Kia I thought there were crazy. Good salespeople, they sold me and my wife a brand new Kia 2019 for almost the same payment. More

Service/Maintenance As always everyone is courteous and customer satisfaction oriented. All areas very clean and a great array of coffee, water, drinks and snacks. They As always everyone is courteous and customer satisfaction oriented. All areas very clean and a great array of coffee, water, drinks and snacks. They explain the services that were performed on your vehicle. More

Was very satisfied and the service manager was excellent I t Took care of all my needs. Very concerned and knowledgable of what I asked. Service area was very clean and well supplied with both snacks and drinks. Took care of all my needs. Very concerned and knowledgable of what I asked. Service area was very clean and well supplied with both snacks and drinks. More

Customer service As usual arrived on time for my service, Callie went through the process checking for recalls, made me aware of some free stuff I was entitled to, ke As usual arrived on time for my service, Callie went through the process checking for recalls, made me aware of some free stuff I was entitled to, kept me informed through out the whole process. More

Salesman review Jamie fielding was polite, courteous and displayed knowledge of the vehicle, he deserves a good review, if I were to recommend friends to Jenkins Kia. Jamie fielding was polite, courteous and displayed knowledge of the vehicle, he deserves a good review, if I were to recommend friends to Jenkins Kia... he would be on my list of salesmen to talk to !! More

Went to buy a Stinger came home with a Genesis I WENT TO JENKINS KIA TO DRIVE A STINGER BECAUSE THE REVIEWS WERE SO GREAT ON THE CAR..AFTER DRIVING THE CAR I REALIZED IT WAS TO SMALL FOR ME IN THE I WENT TO JENKINS KIA TO DRIVE A STINGER BECAUSE THE REVIEWS WERE SO GREAT ON THE CAR..AFTER DRIVING THE CAR I REALIZED IT WAS TO SMALL FOR ME IN THE DRIVERS SEAT LIKE A COUPE. I SPOKE TO THE SALESMAN WHO TRIED TO SELL ME A CADENZA.I TOLD HIM IWAS ALSO LOOKING AT A Cadillac ATS. I ALSO MENTIONED TO TNHE SALESMAN HOW MUCH I LIKED A GENESIS I DROVE IN 2013. HE TOLD ME HIS REGIONAL MANAGER IS DRIVING A 2016 GENESIS AND WOULD TALK TO HIM TO SEE IF I COULD DRIVE IT. THE REG.MGR CAME AND SPOKE TO ME AND SAID HE WOULD SELL THE CAR IF I LIKE IT. WELL THE CAR HAD 24K MILES ON IT WHICH WAS HIGH FOR ME AND THE C AR WAS FULL OF BUGS AND FILTHY. THE CAR WASNT REGISTERED TO SELL AND NEEDED ALOT OF THINGS TO MAKE IOT SELLABLE . THE MGR SAID WE WILL DO WHATEVER IT TAKES TO MAKE THIS CAR RIGHT FOR YOU AND MAKE YOU HAPPY ABOUT THE SALE.I BOUGHT THE CAR. THE SALESMAN AND REGIONAL MGR WENT BEYOND AND MET ALL MY EXPECTATIONS. More

very very very good Thank you so much for everything.... You guys are the best 😊. I am so happy!!!!.... I has a new Kia Optima is amazing !!!!!!!!!!!!... see you next ti Thank you so much for everything.... You guys are the best 😊. I am so happy!!!!.... I has a new Kia Optima is amazing !!!!!!!!!!!!... see you next time😊 More

Service Completely satisfied. Everyone was courteous and professional. Service was outstanding and on time. I would recommend this service center for all your Completely satisfied. Everyone was courteous and professional. Service was outstanding and on time. I would recommend this service center for all your needs. I received an oil change More

All was great except for one thing The gentleman who helped me could not have been more helpful once he realized I was there. But, unfortunetly , I had to wait several minutes in the a The gentleman who helped me could not have been more helpful once he realized I was there. But, unfortunetly , I had to wait several minutes in the area where the cars are checked in- that would have been alright if there had simply been chairs available to sit on. I am hoping that the next time I come there, there will be chairs. (They are available everywhere else- why not there?) More

Excellent service from Jeremy!! Jeremy worked diligently to help us find the right vehicle. He was incredibly helpful and attentive. I will be sending everyone to see Jeremy at Kia! Jeremy worked diligently to help us find the right vehicle. He was incredibly helpful and attentive. I will be sending everyone to see Jeremy at Kia! More