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Jenkins Kia of Ocala

Ocala, FL

4.8
2,270 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,270 reviews

July 14, 2018

Great service Jamie fielding was very pleasant and my experience well worth shopping at Kia of ocala thank you again came in today for an oil change and walking out More

by Bobcarolyn6822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen, Jamie Fielding, Pete Palys
Jul 29, 2018 -

Jenkins Kia of Ocala responded

Congratulations on your new purchase!

July 14, 2018

Fast service Arrived early for appointment and was taken car of immediately and the repair took less time then was expected and the staff was friendly. thank you More

by golferben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Chris Hansen
Jul 29, 2018 -

Jenkins Kia of Ocala responded

Thank you for entrusting us with the maintenance of your vehicle!

July 13, 2018

I love Callie Callie does such a great job and I cant wait to see her move up in the company. She has great customer service also a great personality. Lance is awe More

by Mxfamily3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Lance Gansky
Jul 29, 2018 -

Jenkins Kia of Ocala responded

Thank you for the feedback. Callie is a valuable part of our team and look forward to growing with her!

July 11, 2018

Experience at Jenkins Kia was excellent Salesperson was Joe Slater. He was very helpful, very friendly, and down to earth. The experience with Joe was excellent. Pete and Edwin were also More

by mulligan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Morales Ramirez, Pete Palys, Joe Slater
Jul 11, 2018 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business! We are happy to know our team provided you with an excellent purchasing experience!

July 11, 2018

Oil change, tire balance Great dealership, great service team, always friendly. Purchased my KIA Soul here and I have had all oil changes/service done at KIA Ocala. My Grandso More

by Deborah Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Jul 11, 2018 -

Jenkins Kia of Ocala responded

Deborah, Thank you for entrusting us with all of your vehicle needs!

July 11, 2018

excellent service visit this time. Service was done quickly and finished ahead of time quoted. Everyone was friendly and helpful. Waiting area was bright, clean and comfortable. More More

by LaVonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anjolee Blount, Chris Hansen
Jul 11, 2018 -

Jenkins Kia of Ocala responded

LaVonne, We truly appreciate you taking the time to review your experience! We look forward to assisting you with any future vehicle needs!

July 11, 2018

Oil change, tire rotate, 35,000 mile check-up Outstanding service team! Professional, friendly, honest and efficient! I have had nothing but excellent service from Jenkins KIA service team, since More

by Lonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Lance Gansky, Chris Hansen
Jul 12, 2018 -

Jenkins Kia of Ocala responded

Lonnie, Thank you for entrusting us with all of your vehicle needs! We are only as good as our guests!

July 09, 2018

Elder abuse Sold my aunt with dementia a Forte even though they questioned her sound mind but told her she was rich so she could afford it More

by Znlmom
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Ryan Baroni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim and Juan
Jul 09, 2018 -

Jenkins Kia of Ocala responded

We apologize for any concerns you may have regarding your mother’s purchase. We can assure you that we keep our customer best interest in mind when purchasing a vehicle and would not sell a vehicle to somebody who was not capable. We would be happy to address any further concerns you may have. Please contact me if I may be of any further assistance. Thank you kindly, Anjolee Blount Customer Relations Manager

Jul 09, 2018 -

Znlmom responded

Your employees agreed that she seemed off but then they decided she was fine and sold her vehicle. She didn’t even know how to get key out of car when she got home so now car will not start. I spoke to Tim Juan and Ryan at the dealership. My aunt said they told her she was rich and she should buy car and added a bunch of warranties. She was hospitalized a couple days after the car purchase with dementia and didn’t know who she was. This is a very bad situation. Juan said she seemed eccentric and had very bad hygiene but he felt she was ok to make such a decision. Is Juan a doctor???? I have contacted Kia finance and Kia corporate and council on aging in Marion County. Ryan wanted me to come in to watch tapes to see her behavior but I was only in Ocala a few days and we had a lot to do cleaning her house and getting her settled in nursing home. This is a very upsetting situation for our family.

Jul 10, 2018 -

Jenkins Kia of Ocala responded

I do understand this must be a troubling time for your family. However, we are in no position to stop someone from purchasing a vehicle if they seem fit. We do apologize for what your family is going through and would be happy to help in any way we can. Please feel free to contact us for any further assistance.

July 06, 2018

outstanding As usual our service contact Mike Ferrari , made my wife and I feel very comfortable, explained everything that was needed for our car. This is the s More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Jul 09, 2018 -

Jenkins Kia of Ocala responded

Mike, Thank you for allowing Mike and our team to assist you with any vehicle needs. We truly appreciate your feedback!

July 04, 2018

No pressure Jamie was so nice. He could see I was nervous about the process but he made me feel comfortable and I left feeling like I got a great deal and great s More

by Joraeme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Fielding, Pete Palys, John "JB" Brooks
Jul 05, 2018 -

Jenkins Kia of Ocala responded

We appreciate you entrusting us with your vehicle purchase! Thank you for allowing us to serve you!

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