Jenkins Kia of Ocala

Service - Oil Change Everyone associated with the dealership were very courteous and professional. The service was performed when scheduled. Special thanks and recogniti Everyone associated with the dealership were very courteous and professional. The service was performed when scheduled. Special thanks and recognition to Callie. Thanks to all. More

Excellent Like the new waiting area, everyone was friendly, and knowlegable and everything was explained getting a free car wash, a bottle of waterand donuts w Like the new waiting area, everyone was friendly, and knowlegable and everything was explained getting a free car wash, a bottle of waterand donuts was great. More

Outstanding Out standing customer service as well as overall attention to detail. excellent repair work and in reasonable time. New facility is top-notch ,easy t Out standing customer service as well as overall attention to detail. excellent repair work and in reasonable time. New facility is top-notch ,easy to get around and very comfortable. Callie Zimmerman is my hero, she is a keeper. She is very good at explaining the details of work needed and/or what will be performed. Great follow-up with phone calls and keeping her customers updated on their vehicles. Will keep buying Kia's , not only because they are great cars, but mostly because of the service we have received here. More

Service rating Explained in details what the vehicle needs in accordance to the miles indicated in the odometer and agent was instructive in showing the record of se Explained in details what the vehicle needs in accordance to the miles indicated in the odometer and agent was instructive in showing the record of service to the vehicle. Very polite and professional. More

Excellent! Fernando was very polite and helpful. Explained the features of the vehicle thoroughly. He was pleasure to work with. I'll send anyone looking f Fernando was very polite and helpful. Explained the features of the vehicle thoroughly. He was pleasure to work with. I'll send anyone looking for a Kia to see him! More

Very good experience Edwin and Fabio were very professional and answered all our questions. We were very happy with the whole experience of leasing our car. We were happy Edwin and Fabio were very professional and answered all our questions. We were very happy with the whole experience of leasing our car. We were happy with how Daniel explained the leasing contract. More

great help Jenkins Kia really went out of their way to help me out in a very tough time. Remington Vitale went out of his way with finding me a car at my price r Jenkins Kia really went out of their way to help me out in a very tough time. Remington Vitale went out of his way with finding me a car at my price range and the service he provided was outstanding. Daniel Trengrove went out of his way getting me financed. definitely would would recommend Jenkins to friends and family. More

New car Fernando was great and helped me every step of the way. He really knew all the features on the car and was very honest with me. Fernando was great and helped me every step of the way. He really knew all the features on the car and was very honest with me. More

Great experience with Service Advisor Mike Ferrari. Service Advisor set up the appointment to meet my needs. Then when I got to the dealership Mike explained both repairs (recalls) and hole long it woul Service Advisor set up the appointment to meet my needs. Then when I got to the dealership Mike explained both repairs (recalls) and hole long it would take. Repairs were done a little faster than expected. Mike was knowledgeable and personable. He made the visit a good one. Only complaint is that when I got home the car dripped a fairly large puddle of oil on my garage floor. It would have been better if the mechanic had wiped the oil off of the frame before I took the car. More

Fast Friendly Pleasant and Well Performed Service Having purchased our Kia at a dealership in another county we were happy to find that our closest dealer Jenkins Kia of Ocala has finished a new custo Having purchased our Kia at a dealership in another county we were happy to find that our closest dealer Jenkins Kia of Ocala has finished a new customer facility, service area and expansive sales lot. It is truly an impressive facility. The waiting room is slightly congested but certainly better than what existed at the prior location. We rolled in to the service area on a scheduled appointment, were met by friendly staff and were advised that the scheduled advisor was not in due to a health care appointment. Our reassigned service advisor quickly took our information, gave us an estimated time of completion, we were escorted around the new showroom and introduced to a friendly sales/leasing representative Jamie Fielding struck up a conversation based on a logo on my hat. It was not a sales pitch. Mike Ferrari and the other's involved in our visit were pleasant, friendly, engaging, and thorough in the detail provided. The work was performed quickly and to our satisfaction. We will both return and recommend the dealership. Well done. More