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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,335 Reviews

1,335 Reviews of Jenkins Kia of Ocala - Service Center

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October 16, 2023

We waited at desk for about 8 minutes. But service was quicker then our last visit. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your review. Our team works hard to provide the best service possible.

October 04, 2023

Clean, courteous, very helpful and friendly. You seem to go out of your way to please your customers. More

by jlweso52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
October 02, 2023

Upon arrival, staff were very helpful and very informative. Everyone was super kind which is helpful when interacting with the public. That facility was so clean. More

by MerisMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure if the name of the gentleman which assisted me, however, he was amazing.
September 30, 2023

It always great service at Jenkins Kia. Whether you are buying a car or having your car serviced, the staff always bring their A game. More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
September 30, 2023

Always concerned, affable and helpful. Makes everything go smoothly. Makes customers feel relaxed. Never worried when they aew in control. More

by Lenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
September 28, 2023

Service very good, Shanna. Very helpful, the first 30,000 miles on my 2021 Soul were GREAT, More

by deano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
September 28, 2023

On scheduled appointment time attentive informant and courteous,with an explanation of all services performed. More

by AJMG81
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Szylin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Baroni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C.J. Sal Pistone
September 26, 2023

Customer service representative and service technician did great job. I feel that when you have a service for more than 2 hours , transportation to and from your home should be available. More

by OO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 27, 2023 -

Jenkins Kia of Ocala responded

I apologize for your negative experience. We do offer transportation to our customers within 10 miles. Please let your advisor know that you need transportation next time you come in.

September 25, 2023

Excellent and professional. I was able to get my oil changed done quickly. Great service! More

by nlhutch84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Falkenburg, Cristina Rosario, Joseph Cabera, Joshua Mills
September 21, 2023

It was an awesome appointment. Everything went well and finished early and was very pleased with it. More

by katelynnfales2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher hansen
Sep 22, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE STAR review.

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