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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.8
1,358 Reviews
Call Service Center (877) 710-8762

1,358 Reviews of Jenkins Kia of Ocala - Service Center

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February 28, 2025

They keep trying to push service on me that my car doesn't need. I just want what is called out in my owners manual. I might not return. More

by tshawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Morrisett
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Mar 07, 2025 -

Jenkins Kia of Ocala responded

Apologies for any inconvenience. Please feel free to reach out to us at (352) 620-2045 to discuss your concerns further. Thank you for your feedback.

February 18, 2025

The professionalism and excellence of the customer service employees at this dealer is incredible due to their speed, dedication and complete knowledge of each customer's needs. More

by jem9811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Falkenburg
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Feb 18, 2025 -

Jenkins Kia of Ocala responded

We are pleased to hear about your positive experience at Jenkins Kia of Ocala. Thank you for sharing your feedback.

February 16, 2025

Vey professional. Work was completed and advisor took care of me. Speaker replac3f under warranty More

by Negrito49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Apr 08, 2025 -

Jenkins Kia of Ocala responded

We are thrilled to hear about your positive experience at Jenkins Kia of Ocala. Thank you for sharing your feedback!

February 16, 2025

As always, our visit to the dealership was awesome, the Staff are polite and knowledgeable! We would recommend this Kia dealer to anyone! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Morissette - Service Dept.
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February 03, 2025

Very pleasant waiting area friendly service. I was in and out pretty fast I like that they do a complete check of everything. More

by Spinozalens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Falkenburg
Report | Print
Feb 05, 2025 -

Jenkins Kia of Ocala responded

We're elated to hear about your positive experience at Jenkins Kia of Ocala. Thank you for sharing your feedback!

January 31, 2025

I called and was able to get my car into the shop same day. They provided quick service while I waited for the car. Thank you Mr Small More

by Barbara
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
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Feb 05, 2025 -

Jenkins Kia of Ocala responded

Thanks for sharing your experience with us, Barbara. We deeply respect your feedback and are glad we could provide quick service for your car.

January 23, 2025

I always have great service at Jenkins Kia of Ocala. My service Advisor Brian Purdy did a great job, having my service done in a short amount of time. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Purdy, Five Stars
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January 16, 2025

First time here with my Kia and I was treated very well the advisor Jerry was super helpful and a really nice guy I’ll be back everything they did solved the problem I was having this place is a solid 5 st More

by rmaupin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genaro Alvarez
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Jan 21, 2025 -

Jenkins Kia of Ocala responded

We're honored to have been able to assist you with your Kia, and we appreciate your positive feedback. Thank you immensely for choosing Jenkins Kia of Ocala.

January 15, 2025

Always excellent customer service from Stacy (service advisor). He knows the Kia automobile inside and out. A true professional. Thank you, Stacy! More

by breadking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun
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Jan 16, 2025 -

Jenkins Kia of Ocala responded

We're ecstatic to hear about the excellent customer service provided by Stacy. Thank you for sharing your experience with us!

January 12, 2025

The Staff were extremely pleasant to deal with starting right when you pull your vehicle inside the shop! The dealership was clean and organized well, especially the condiment/drink area! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Morissette - Service Dept.
Report | Print
Jan 16, 2025 -

Jenkins Kia of Ocala responded

Thank you for sharing your wonderful experience with us at Jenkins Kia of Ocala. We sincerely value your feedback and are thrilled to hear about your positive interactions with our team.

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