Back

Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,336 Reviews

1,336 Reviews of Jenkins Kia of Ocala - Service Center

Sort by
December 12, 2020

Your Service Dept was courteous and looked into my problem explaining in detail what could be done regarding my passenger side mirror issue. My oil change was was done in a timely manner. More

by dhoblin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Dec 15, 2020 -

Jenkins Kia of Ocala responded

Thank you for taking the time to share this positive review! We appreciate the kind words!

December 11, 2020

As usual, Jenkins KIA and Callie Zimmerman provided excellent service. Callie kept me informed during the service process and was very helpful when it was discovered that I needed new tires. I always More

by martha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Dec 15, 2020 -

Jenkins Kia of Ocala responded

It is always our pleasure to serve you! Thank you for allowing us to assist you!

December 10, 2020

Went in for a free oil change. Everything went as promised, actually got out about 10 minutes earlier then promised. I was treated no different then any other client even though i had a free coupon. More

by Boboe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Thompson, Richard Lowe
Dec 15, 2020 -

Jenkins Kia of Ocala responded

We pride ourselves on excellent customer service and are proud to know our team provided you with just that! Thank you for allowing us to serve you!

December 08, 2020

We pulled up and they helped us right away!! So very nice there!! We waited less then 40 minutes for the 40,000 maintenance... love this place!!!! More

by Cntrygrl926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Ball
Dec 09, 2020 -

Jenkins Kia of Ocala responded

Thank you for the positive review! It is our pleasure to serve you!

December 03, 2020

I want to commend Lance Gansky in the service department. It does not go unnoticed when an employee goes above and beyond in customer service. I have been coming here since 2018 and Lance has always been cou More

by ronnlam989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Dec 07, 2020 -

Jenkins Kia of Ocala responded

We truly appreciate the great review and look forward to serving you for many years to come!

December 02, 2020

Excellent service from the very beginning. Easy to make appointment and then drop off was efficient and simple. The car was ready exactly when promised! More

by erinnkeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Lance Gansky
Dec 03, 2020 -

Jenkins Kia of Ocala responded

Thank you for the kind words! It is our pleasure to serve you!

November 26, 2020

We always have a great experience when having our Optima serviced at Jenkins Kia. We were able to schedule a recall appointment immediately, when we arrived we were greeted by a wonderful service manager a More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember the name of the gentleman who welcomed us, took photos of the car and told us what was happening but he was excellent., Anjolee Blount
Nov 30, 2020 -

Jenkins Kia of Ocala responded

We truly appreciate you taking the time to share this review! We look forward to continuing to serve you as a part of our family!

November 25, 2020

Everyone was helpful and friendly. I brought my Telluride in for a battery replacement and ended up with a new Telluride. I was made an offer that I couldn't pass up. Thamk you More

by mstramiello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Rodas
Nov 25, 2020 -

Jenkins Kia of Ocala responded

Congratulations on your purchase! It is our pleasure to assist you!

November 23, 2020

Very good people to deal with. We only had to deal with service dept. Did not buy a car. We always just do servicing. Thanks More

by Moonchild
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Nov 25, 2020 -

Jenkins Kia of Ocala responded

Thank you for allowing us to service your vehicle!

November 21, 2020

Service was great. In and out within an hour and even washed the car. Thank you for the gift of the batteries for my key on the anniversary of the car. More

by Charlotte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Nov 25, 2020 -

Jenkins Kia of Ocala responded

We appreciate you coming to us with any of your vehicle needs!

...
52
...