Jenkins Kia of Ocala - Service Center

Exceptional Dealership - Sales & Service- Superb!! Hi and Good Morning - I went into the dealership for an oil change on my baby Kia Forte and came out with a brand new car!!! Unexpected but well wor Hi and Good Morning - I went into the dealership for an oil change on my baby Kia Forte and came out with a brand new car!!! Unexpected but well worth it. I was approached by Jamie Fielding who introduced me to Guy Rodas and we all discussed the possibilities of making this happen. WOW WOW WOW is all I could say. I am still wanting to pinch myself. The car, a deep red 2020 Optima S, is sitting beautifully in my driveway shining and looking gorgeous! (Great Car Guy!!). My sales rep is a keeper for life! One of the nicest gentlemen on the planet! Tim in Finance topped off the deal with the paperwork and made it pain and hassle free. Appreciate everything Tim! With all of the craziness in the world right now you would think this would be the last thing one would do but you know what - you should try it! Go visit this dealership and see what I am talking about. Great deals!! Exceptional Service!! Awesome Employees!! And Callie - my girl! Look forward to seeing you for my new car's first appointment. =) Appreciate you All! Sincerely, Susan Purvis More

OK But Not Outstanding Adequate job done. But per usual service staff try to "upsell" things that are not needed. And in the Sales area, representative told my spouse t Adequate job done. But per usual service staff try to "upsell" things that are not needed. And in the Sales area, representative told my spouse that he could do something about our lease that I know is not possible. Pure ploy to try to talk us into a new vehicle. More

First class Service Department. Took my 2020 Soul in for its first oil change. Quick checkin and service was done promptly. Jenkins Kia has customer service down to a science. its first oil change. Quick checkin and service was done promptly. Jenkins Kia has customer service down to a science. More

Callie and Lance provided excellent, professional service while I had my Kia Soul serviced. Thanks for being open. I will definitely continue to use for all needs. while I had my Kia Soul serviced. Thanks for being open. I will definitely continue to use for all needs. More

The sales and service people are friendly and prompt. They answered all of my questions and provided me with a bottle of water. I plan to use Jenkins Kia again in the future. They answered all of my questions and provided me with a bottle of water. I plan to use Jenkins Kia again in the future. More

Put a new windshield in and changed the oil in a timely manner. Happy with service and was given a loaner car which was very convenient manner. Happy with service and was given a loaner car which was very convenient More

Fixing Apple CarPlay and Checked in by Nicholas who was pleasant and professional. Looked after by Chris Hansen who kept me informed. A needed alignment was performed. Additio Checked in by Nicholas who was pleasant and professional. Looked after by Chris Hansen who kept me informed. A needed alignment was performed. Additionally, a part needed for radio was ordered, and return service appointment scheduled. Excellent service, as usual. More

Got more than I bargained for. I got out of a used kia soul with a high percentage APR and into a new soul 2020 with a low interest rate in spite of impossible credit. Thank you, Jenkins Kia of Ocala. soul with a high percentage APR and into a new soul 2020 with a low interest rate in spite of impossible credit. Thank you, Jenkins Kia of Ocala. More

My rep knowledgeable and took care of my needs & interests. She worked with me to schedule services with my budget. Everyone very courteous. Shuttle was offered and used and very timely. interests. She worked with me to schedule services with my budget. Everyone very courteous. Shuttle was offered and used and very timely. More

My fifth KIA Soul This is the fifth KIA Soul purchased at this dealership. They constantly strive to improve on a daily bases all of their services; from Guy to Jamie This is the fifth KIA Soul purchased at this dealership. They constantly strive to improve on a daily bases all of their services; from Guy to Jamie to Ashley, that's a tough team to beat. And of course John in finance .I cant rember a service issue/question that I have had in any of my previous Soul Their service center is immaculate and their associates always helpful and friendly that they couldn't quickly resolve. More