Jenkins Kia of Ocala - Service Center

Friendly, fast The techs., we're all polite. Answered all questions. Work was completed in a very timely matter. Like anything else it was a little pricey, but so is The techs., we're all polite. Answered all questions. Work was completed in a very timely matter. Like anything else it was a little pricey, but so is buying a gallon of milk these days. More

Early is OK I tired to corridnate a doctors appointment and getting our KIA serviced the same day in Ocala. Well the doctor app. was really short and sweet, so o I tired to corridnate a doctors appointment and getting our KIA serviced the same day in Ocala. Well the doctor app. was really short and sweet, so off to KIA one and a half hours early. We pulled into service and Chuck greeted us and said not a problem, early is OK. He then checked out our Sorento and turned us over to Callie, very pleasant and by the way this lady can really mulity task. She took us over to Mitch in parts and he hooked us up with a paint color pen to match our paint, very nice. Having coffee Oscar greeted us our and asked us how we were and how our vehicle was doing. Oscar was and will remain our sales person, he is very knowledgeable and easy to deal with. We had a very pleasant morning with those folks. More

Excellent service center great service done in a timely manner. Very friendly staff. The waiting area is very relaxing with great refreshments. The waiting time for everythin great service done in a timely manner. Very friendly staff. The waiting area is very relaxing with great refreshments. The waiting time for everything I had done was very quick. They did an excellent job going over what needed to be done and the cost. I am very pleased. More

great job They did a great job on washing my car after and the waiting room was very clean and comfortable, great refreshments and very expert advise `of my ser They did a great job on washing my car after and the waiting room was very clean and comfortable, great refreshments and very expert advise `of my service provided and coming due. Thanks. More

Surprised new car owner This is the second Kia I have purchased. All the employees i have worked with at this dealership have been extremely nice and very helpful. The servic This is the second Kia I have purchased. All the employees i have worked with at this dealership have been extremely nice and very helpful. The service department always provides prices before performing services, and comes to speak with customers about any concerns that arise during the service process. More

Great Efficient service. Service advisor was excellent and helpful. Sales personnel were very helpful in regards to next purchase or lease. Management was p Efficient service. Service advisor was excellent and helpful. Sales personnel were very helpful in regards to next purchase or lease. Management was pleasant and helpful as well. More

Excellent Jamie and his manager, the guy who did our signing were all excellent... Guy was superior!!! Awesome guy. Straight forward very professional. We orgi Jamie and his manager, the guy who did our signing were all excellent... Guy was superior!!! Awesome guy. Straight forward very professional. We orginally didn't want another Kia due our current situation with our other Kia. But I'm glad it all worked out More

New car purchase The buying process is a bit long, from the start or test drive to the final paper singing it takes approximately 4 hours. I was having the front power The buying process is a bit long, from the start or test drive to the final paper singing it takes approximately 4 hours. I was having the front power train check for grease leaks and an oil change. That ended up with a new Kia Serento. More

Above and Beyond Everyone in the Service Department were Professional, Polite, and helpful. I was treated like ROYALTY. I was greeted by Lance (Service Manager) wher Everyone in the Service Department were Professional, Polite, and helpful. I was treated like ROYALTY. I was greeted by Lance (Service Manager) where we started the paperwork in his office. We were then joined by Jarrell (service writer) who finished up the paperwork. I went into the showroom and looked at the new Telluride and got a tour of the vehicle (Very Impressive) by Jamie. I then was introduced to another customer a retired military member and we talked until my vehicle was ready. A part was ordered for my KIA Sedona that I will return to have it installed. I cannot praise the Staff enough............In Military Terms.....ATTABOY....Y'all did a great job More

Service dept is awesome Woke up Tuesday morning to low tire pressure, found out I had a nail in the tire. Remembering we paid for the extra wheel and tire protection, took it Woke up Tuesday morning to low tire pressure, found out I had a nail in the tire. Remembering we paid for the extra wheel and tire protection, took it to the service dept that morning after speaking with Callie. Got my oil changed and my tire fixed all before lunch. More