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Jenkins Mitsubishi

Lakeland, FL

4.8
1,349 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,349 reviews

July 17, 2021

Jenkins Mitsubishi provided excellent communication, service, timing, and feedback. The staff was helpful and kind. I was given detailed descriptions of every step of the process to help me make well in More

by Jfbracey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

July 16, 2021

The dealership and staff were very friendly and made my buying process as easy as it could be. The sales person was knowledgeable and were able to answer any questions i had. More

by Kaitlyna14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy, Tara Theiss
Apr 26, 2022 -

Jenkins Mitsubishi responded

Kaitlyn, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

July 13, 2021

Everyone was very helpful and informative. They let me take my time and answered all my questions. They went above and beyond to give me the best deal. More

by DIRU_AI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

July 09, 2021

I was in and out in a very timely manner. Great service with a smile. This program wants me to say more but I have said it all. More

by dianemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The nice lady in the service department
Apr 26, 2022 -

Jenkins Mitsubishi responded

Hi Diane, thank you for your review about your last service visit. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi.

July 09, 2021

Very lazy and not helpful. The service team was suppose to notify me regarding my car and they never did after 3 days!!! I had to call them myself multiple times and no one knew anything! I would never rec More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service team
Apr 26, 2022 -

Jenkins Mitsubishi responded

Sam, We truly apologize for your past experience at Jenkins Mitsubishi. At Jenkins, we provide ourselves with giving each customer a top-notch experience. Your comments were passed along to management so that we can use them to continue to improve our customer experience and address the team. We are pleased to learn that you found our sales and front-end team to be super nice and helpful while you were here. Again our apologies for any inconvenience you may have experienced. We hope you give us a chance to change your mind about our service staff in the future.

July 05, 2021

Amazing not just bc. Bc They help me find the prefect car that i need that fit my susurration. What happen to me. Recommend them. More

by natashajlo18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review regarding your last purchase from Jenkins Mitsubishi! We truly appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We continually strive to ensure that everyone who visits us will recommend us to their friends and family, we are happy to hear that you had a great experience and hope you continue to recommend us in the future. On behalf of your friends here at Jenkins Mitsubishi, we truly appreciate you!

June 29, 2021

Super great customer service very knowlegable people answer all my questions and explain every single detail so clearly that there was no doubts in my mind More

by ivetiboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Rolfson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bronson Daniel, Tara Theiss, George Michael Martinez Delgado, Pablo Padilla
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for sharing your past service experience with us. We are pleased to learn that you had a great visit and found our staff to be knowledgable and helpful. We strive to provide top-notch experiences and rely on feedback such as yours to continue to improve our processes. Thank you again for choosing Jenkins Mitsubishi. Have a great day.

June 25, 2021

I was trying to make my purchase a couple of months back, but the stressful environment holds me back. At Jenkins Mitsubishi everyone was friendly. I would like to thank particularly both, Jonathan Matos and More

by WALEEDWIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Matos, Wilson Clerck
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you for sharing your experience with us. During the pandemic, many people were held back from doing things they wanted. We are pleased to learn that your purchase experience with us back then was stress-free and enjoyable. It's great to learn that Jonathan Matos and Wilson Clerck continue to provide top-notch experiences to all of our customers and were able to make you feel comfortable during the process. Thank you again, for choosing Jenkins Mitsubishi. We hope to see you again sometime.

June 24, 2021

From the first called they took care of us and gave us the information we needed, it was easy to get an appointment, we were looking for someone who speaks Spanish and there was Mike to help us. He was ab More

by Yngrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 26, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review regarding your last purchase from Jenkins Mitsubishi! We truly appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We continually strive to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you had a great experience and hope you recommend us in the future. On behalf of your friends here at Jenkins Mitsubishi, we truly appreciate you!

June 23, 2021

Great service, courteous, great. Ninoska Torres was very helpful and responsive and Daniel Anozle provided the assistance we needed and responded to all our questions More

by Ramonaramos10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Anozle
Apr 26, 2022 -

Jenkins Mitsubishi responded

Hi Ramona, Thank you for your kind regarding the purchase you made with Jenkins Mitsubishi! I’m so glad you had a great experience with us. Providing a top-notch customer experience is important to us, thank you for letting us know we are exceeding even our own expectations.

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