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Jenkins Nissan
Lakeland, FL
5,453 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,453 reviews
Verified Customer
August 03, 2022
Wonderful experience all the way around! Angel was totally awesome sales person. He takes the time to give you a friendly personal experience. Financing was great, they were able to work the Angel was totally awesome sales person. He takes the time to give you a friendly personal experience. Financing was great, they were able to work the numbers well where we needed them to be. Mike also got out paperwork done fast and everything was very upfront. No high pressure tactics of any sort. No pushing unnecessary extras or giant surprise hidden fees. We got the car we wanted and that is perfect for our large family. Thanks guys!!! More
by novembersfire13
August 03, 2022
I dropped my car off the night before my scheduled appointment, which was set two weeks out because there was no availability. They did not start looking at my car until days later. When my service gu appointment, which was set two weeks out because there was no availability. They did not start looking at my car until days later. When my service guy was on vacation my car was not looked at or touched. Every week I was promised my car by that weekend. Three weeks later my car was still there. They claimed they didn’t have the part, yet the tracking number showed the part was delivered and signed for days before they claimed it was received. I got my car back and it’s making a weird noise. I called advising my car was making noise. Four days later I am still waiting on a call back for them to check out my car. I ultimately ended up having to pay for a rental car out of pocket because they took so long to fix my car that my warranty no longer covered the rental. I didn’t get an apology or an offer to use one of their cars to avoid this extra expense. Oh and don’t try calling to check on your car… on one occasion the put me on hold for over an hour. I had to call using another phone (while still on hold) and they finally answered the newer line 20 min later but I was still on hold on the first line. I called a different time and was on hold for over 30 min. I had to hang up, call again and ask directly for a manager and express my frustration to get someone on the line. When they have you on hold, they don’t check on you or apologize, they just pick up and place you on hold again without saying a word. They were my go-to Nissan service dealership until this experience. More
by TSMITH124
Employees Worked With
Malaki Ettson
August 03, 2022
I had one of my best experiences. I have come to Jenkins since I purchased my 2016 Rogue and this time has been one the visits I can say they went over the top. No waiting time, took I have come to Jenkins since I purchased my 2016 Rogue and this time has been one the visits I can say they went over the top. No waiting time, took me right on my appointment and addressed my issue plus used my points earned. More
by cs2929
Employees Worked With
August 03, 2022
I waited over 2 hours for my oil change and I had arrived 10 minutes early for my SCHEDULED APPOINTMENT. What's the point in scheduling an appointment if they were taking cars that were just showing up witho 10 minutes early for my SCHEDULED APPOINTMENT. What's the point in scheduling an appointment if they were taking cars that were just showing up without appointments and I had to wait that long. I've never had to wait this long for a basic oil change. The department was prepping to close and I was still waiting for my car. Will really re-consider coming back if this is the norm. More
by elenieg08
Employees Worked With
August 03, 2022
Quick fast service and thorough service. Did exactly what was promised and with the time framed as designated Did exactly what was promised and with the time framed as designated More
by skcors66
Employees Worked With
