
Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,505 reviews
Initial salesperson led me to believe the price range I was looking for was attainable. He was not there when my husband and I arrived, but salesperson we had was very apologetic and did his best for us. was looking for was attainable. He was not there when my husband and I arrived, but salesperson we had was very apologetic and did his best for us. More
Specifically noted a warning light in my reservation request. Was told they don’t do that kind of work on Saturday. Was told they cleared code and thought that be be all that’s needed. Drove from Orland request. Was told they don’t do that kind of work on Saturday. Was told they cleared code and thought that be be all that’s needed. Drove from Orlando. Driving home, warning light still comes on. Also noted my 2nd key fob wasn’t working. Was told battery had been upside down and that it was fixed and working. Found out when I got home and went to use that one that the Key fob still doesn’t work. More
After being in the automotive industry for nearly 35 After being in the automotive industry for nearly 35 years I know what customer service is supposed to be. Robin, as young as she is indeed the kind After being in the automotive industry for nearly 35 years I know what customer service is supposed to be. Robin, as young as she is indeed the kind of service advisor that all other advisors should model from. She is full of energy and willing to help in any way possible. More
For the service done to my vehicle on 3/15/2021 I had For the service done to my vehicle on 3/15/2021 I had to give them 4 stars this time. It's become a normal routine that I have to return to have For the service done to my vehicle on 3/15/2021 I had to give them 4 stars this time. It's become a normal routine that I have to return to have the same issue done once more. Before it was a lock cylinder issue on the tailgate where it is still not fixed properly and today, I had an alignment on my truck because I noted some feathering on the tires, which is usually a toe issue. Now, my steering wheel is crooked after leaving the lot. Customer service is outstanding but, the the auto service department needs to be a bit more precise before sending our cars to the ready lot. More
Never been in and out so fast jim worked really hard on finding the right deal awesome place would recommend jenkins nissan if looking for a deal and great customer service finding the right deal awesome place would recommend jenkins nissan if looking for a deal and great customer service More
I was looked over by a service agent and another agent saw it so he helped me and i don't even remember his name. He even went the extra mile to see if my car could be washed but i guess it was already ca saw it so he helped me and i don't even remember his name. He even went the extra mile to see if my car could be washed but i guess it was already cars being washed. I think his name could've been Robert or something like that. More
They took car of all my car buying needs and we’re more than prepared to answer my many questions. Over all the next car buying experience I’ve ever had. than prepared to answer my many questions. Over all the next car buying experience I’ve ever had. More
They said they'd detail the car and make sure it had a full tank of gas. Neither happened. They also said they would change the battery. We don't know it that happened. We've called at least 5x's and nobo full tank of gas. Neither happened. They also said they would change the battery. We don't know it that happened. We've called at least 5x's and nobody will return our call. I liked our sales guy when we were with him at the dealership, but he won't call us back. More