
Jenkins Nissan
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 AM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 5,471 reviews
The sales person was easy to work with. He wasn't pushy trying to get a deal. The finance person was very easy to work it. Overall, everything went very well. He wasn't pushy trying to get a deal. The finance person was very easy to work it. Overall, everything went very well. More

The dealership was a pleasure to do business with. Before we got in the door we were greeted. The best part was our sales person Luis Romero. very good. Before we got in the door we were greeted. The best part was our sales person Luis Romero. very good. More
Unlike any customer service we received in 50 years. Outstanding positive attitude with complete focus on the customer. Pricing, timeliness, and completion were very good. Outstanding positive attitude with complete focus on the customer. Pricing, timeliness, and completion were very good. More
Service is good and the customer service team are good. Takes a while to do an oil change and tire rotation even though you have an appointment. Takes a while to do an oil change and tire rotation even though you have an appointment. More
Unorganized and extremely disrespectful. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. Have no sense of urgency and didn’t care about doing their job in a timely manner. Waited over 2 and a half hours past my appointment time. More
Unfortunately it is never a one stop and done service at this location..I went Friday and I already have to go back again because the problem was not fixed (today is Monday) this location..I went Friday and I already have to go back again because the problem was not fixed (today is Monday) More

I would like to say my experience at Jenkins Nissan was one of my best while purchasing a vehicle. Luis took the time to explain all the steps I would be going through to purchase my vehicle. He never push one of my best while purchasing a vehicle. Luis took the time to explain all the steps I would be going through to purchase my vehicle. He never pushed and was very patient with me. He made the purchase go very smoothly. The finance manager Mike also took the time to get me the best deal. I truly appreciate everyone’s patience and getting the vehicle I wanted! More
Seat belt didn't work. Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance Took 3 hours to tell me they didn't have part to fix. But I need brakes. Then it took another 3+hrs to fix brakes. Left dealership with assurance the would get part for seat belt (under warranty). Came back in 5 days later, at 8:30 when seat belt part was recieved,. Also had concern because brake smelled like burning rubber. They fixed seatbelt and found an improperly installed screw that was scraping on brake. Since I had just paid over $850 for all new brakes I was disappointed and not sure how much damage was caused. But what was really unacceptable is I didn't get out until after 1. Two days total between 11 to 12 hours. That is outrageous to be. More